Remote Branch Support & Project Specialist II

Edward Jones; St. Louis (MO); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Edward Jones is seeking an experienced administrative professional to support multiple financial advisors and client support teams. The role focuses on remote service, cross-team coordination, and sophisticated administrative duties across a busy branch network.

Candidates should have 3+ years of administrative or customer service experience, a bachelor's degree or equivalent, and strong communication and time-management skills. The position supports hybrid collaboration from our St.

Qualifications

• 3+ years of administrative support or customer service experience.
• Bachelor's degree preferred or equivalent experience.
• Excellent verbal and written communication, organizational and time management skills.

Responsibilities

• Partner with FAs and Client Support Teams virtually to plan and execute daily branch functions.
• Deliver remote client service by anticipating needs and communicating effectively.
• Provide support to multiple FAs and Client Support Teams; share ideas and solve problems.
• Create and update standard operating procedures for the branch and contribute to business plans.
• Provide advanced administrative support: calls, emails, appointments, file management, and scheduling.
• Assist with event planning and seminars for FAs and Client Support Teams.
• Leverage experience to increase branch capacity through remote support.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Education

Bachelor's degree preferred or equivalent experience

Tools

Microsoft Office

Salesforce

Job description

Edward Jones is seeking an experienced administrative professional to support multiple financial advisors and client support teams. The role focuses on remote service, cross-team coordination, and sophisticated administrative duties across a busy branch network.

Candidates should have 3+ years of administrative or customer service experience, a bachelor's degree or equivalent, and strong communication and time-management skills. The position supports hybrid collaboration from our St.