Remote | Booking & Reservations Assistant | Entry Level

Aisles & Abroad; Baltimore (MD); Remote; USD 45,000 - 65,000; Full time

Job summary

Medium is seeking a dependable Booking & Reservations Assistant to support scheduling and coordination. This fully remote role emphasizes accurate, organized handling of bookings and client details in a structured, client-focused environment.

You will communicate confirmations, updates, and follow-ups, maintain records, and help ensure a smooth end-to-end process. Ideal candidates are organized, detail-oriented, and comfortable using email and scheduling tools to manage multiple requests.

Qualifications

• Strong organizational and multitasking skills.
• Clear and professional communication abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online systems, and scheduling tools.

Responsibilities

• Coordinate bookings, reservations, and scheduling requests.
• Gather and organize client information and preferences.
• Review reservation details for accuracy and completeness.
• Communicate confirmations, updates, and follow-ups promptly.
• Maintain organized records of bookings and client interactions.
• Support a smooth coordination process from start to finish.

Skills

Organization

Multitasking

Communication

Remote work

Scheduling tools

Job description

Position Overview

We are currently seeking a dependable and detail-oriented Booking & Reservations Assistant to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.

Key Responsibilities

• Assist with coordinating bookings, reservations, and scheduling requests


• Gather and organize client information and preferences


• Review reservation details to ensure accuracy and completeness


• Communicate confirmations, updates, and follow-ups in a timely manner


• Maintain organized records of bookings and client interactions


• Support a smooth and efficient coordination process from start to finish

Requirements

• Strong organizational and multitasking skills


• Clear and professional communication abilities


• Ability to work independently in a remote environment


• Detail-oriented with strong follow-through


• Comfortable using email, online systems, and scheduling tools

Preferred (Not Required)

• Experience in customer service, administrative support, or coordination roles


• Interest in travel, hospitality, or event-related services

What We Offer

• Flexible remote work environment


• Structured onboarding and ongoing guidance


• Opportunities for growth based on performance


• Supportive and collaborative team setting

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.

$45,000 - $65,000 a year