Remote Billing Communications Specialist

Labcorp; North Carolina; Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid Time Off

Tuition Reimbursement

Job summary

Labcorp is seeking a U.S. remote Billing Correspondence Coordinator to manage invoice communications and updates. The role requires clear written communication with internal and external customers, accuracy in handling billing requests, and adherence to SOPs.

Monday–Friday schedule aligns with EST business hours. Minimum qualifications include a high school diploma and 2+ years of experience; preferred candidates will have Labcorp billing system experience and knowledge of Labcorp tools, with

Qualifications

• High School Diploma or equivalent.
• 2 years or more work experience.

Responsibilities

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system.
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up.
• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs.
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request.
• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request.

Skills

Healthcare billing

Customer communication

Attention to detail

Education

High School Diploma or equivalent

Tools

mPower

LCBS

LCLS

Mobius

Artiva

Job description

Labcorp is seeking a U.S. remote Billing Correspondence Coordinator to manage invoice communications and updates. The role requires clear written communication with internal and external customers, accuracy in handling billing requests, and adherence to SOPs.

Monday–Friday schedule aligns with EST business hours. Minimum qualifications include a high school diploma and 2+ years of experience; preferred candidates will have Labcorp billing system experience and knowledge of Labcorp tools, with