REMOTE | Bilingual Spanish Customer Service Representative ( TX, SC, NC, FL, GA,VA, PA, MI ONLY)

Frontline Call Center; Clayton (NC); Remote; USD 17,000 - 24,000; Full time

Job summary

Frontline Call Center is seeking a remote Bilingual Spanish/English Customer Service Representative to support individuals nationwide. You will handle inquiries, help connect people to emergency shelter and resources, and work fully from home.

Starting pay is $15.00 per hour for bilingual Spanish speakers, with W2 employment. Training and orientation require full attendance, and applicants must meet equipment and connectivity requirements listed by the employer.

Qualifications

• Fluent in Spanish and English, spoken and written.
• Call center or customer service experience.
• Remote work experience is a plus.
• Reliable: 100% attendance required for orientation and training.

Skills

Bilingual Spanish

English fluency

Call center experience

Attendance reliability

Job description

REMOTE | Bilingual Spanish Customer Service Representative (FL, GA, NC, MI, PA, SC, TX,VA ONLY)

Start Date: October 15th : $15.00/hour (Bilingual- Spanish). At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. Job Type: Full-time, Temporary Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee) Location: 100% Remote Training Schedule: TBD

Qualifications:

• Fluent Bilingual Spanish/ English speakers (spoken and written)


• Call center or customer service experience


• Remote work experience is a plus


• Reliable: 100% attendance required for orientation and training, no exceptions

Computer & Equipment:

• Windows 11 based PC (no MACs or Chrome Book)


• Dual monitors – this helps you see multiple programs at once while assisting customers.


• At least 16 GB of memory (RAM) with 12 GB usable – this keeps your computer running smoothly while using several tools at once.


• Internet connections: your computer must have a Ethernet (RJ-45) port.


• your computer must be connected to your router using an Ethernet cable for a stable signal.


• net to test your specs


• Download speed: 20 Mbps or higher (for receiving data).


• Upload speed: 10 Mbps or higher (for sending data).


• Please join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen so we can confirm your computer’s setup. Do not join from a cell phone, as you’ll need to demonstrate your system’s specifications during the session.


• A screenshot of Windows 11 on your PC


• # net performed on your laptop or desktop, NOT your cell phone (please pay attention to the \"Ping\" requirement)


• # Confirmation that you meet all equipment and availability requirements


• # A screenshot of at least 16 GB of RAM on your computer


• # A screenshot of you hard wired to your Ethernet cable (no Wi-Fi)

Frontline Group is a W2 employer that does not hire independent contractors.