Remote Bilingual Member Service Rep - (Korean, Cantonese, Mandarin, Or Vietnamese)

TEKsystems; Houston (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading technology services company is seeking a member advocate to assist with questions regarding benefits and eligibility. The role requires 2+ years of call center experience and bilingual abilities. This fully remote position offers a pay of $21.00 per hour and includes benefits such as medical, dental, and 401(k). Training will be provided over 7 weeks. Apply before October 13, 2025.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Time Off

Qualifications

• 2+ years of call center experience required.
• Bilingual communication is a must.
• Health plan experience preferred.

Responsibilities

• Serve as advocate for members regarding benefits and services.
• Provide superior customer service and maintain professionalism.

Skills

Call Center experience

Bilingual

Health plan experience

Job description

Overview

Description

Serves members by being an advocate and point of contact for member questions and concerns regarding benefits, eligibility, referrals, claims and any other aspects of plan benefits and services. Ensures member satisfaction by providing superior customer service and willingness to help at all times while maintaining a professional demeanor.

Qualifications

• Call Center - 2+ years
• Bilingual in a MUST
• Health plan experience preferred

Additional Information

• Training – 7 weeks M-F, 8am-4pm PST ( 10/13/25)
• Hours of Operation: 6am-8pm, PST weekend rotation & some holiday’s required

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 13, 2025.

About TEKsystems

We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.