Remote/Bilingual Integrated Care Coordinator (Spanish)

Essen Healthcare; City of Rochester (NY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Remote & Hybrid opportunities

Job summary

Essen Health Care in New York is seeking an Integrated Care Coordinator to link patients with comprehensive services across a multispecialty network. You will coordinate among primary care, specialty, behavioral health, and social services to deliver patient-centered care.

You will engage underserved populations in the Bronx, facilitate transitions between telehealth and in-person visits, and work in a team dedicated to improving health outcomes. This role offers remote and hybrid work options.

Qualifications

• High School Diploma or equivalent.
• 1–2 years direct patient care experience.
• Experience in Care Coordination or Case Management.
• Experience with Remote Patient Monitoring.
• Familiarity with Electronic Health Records (EHR).
• Experience in outreach/community engagement or related field.

Responsibilities

• Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health.
• Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services.
• Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls.
• Utilize Remote Patient Monitoring tools to track patient progress and address health concerns.
• Monitor patient adherence to care plans and adjust interventions based on outcomes.
• Conduct initial assessments to identify patient needs and barriers to care.
• Perform community outreach to engage underserved populations in the Bronx.
• Educate patients and families about health conditions and self-management in English and Spanish.
• Support patients navigating community resources and social services across NYC.
• Advocate for patients to ensure access to appropriate services.

Skills

Bilingual: English/Spanish

Excellent communication

Travel within Bronx

Public speaking

Public health/community resources

Motivational interviewing

Education

High School Diploma

Tools

Electronic Health Records (EHR)

Remote Patient Monitoring

Job description

Essen Health Care in New York is seeking an Integrated Care Coordinator to link patients with comprehensive services across a multispecialty network. You will coordinate among primary care, specialty, behavioral health, and social services to deliver patient-centered care.

You will engage underserved populations in the Bronx, facilitate transitions between telehealth and in-person visits, and work in a team dedicated to improving health outcomes. This role offers remote and hybrid work options.