Bilingual Integrated Care Coordinator (Remote/Hybrid)

Essen Healthcare; Buffalo (NY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Remote & Hybrid opportunities

Job summary

Essen Health Care in New York seeks an Integrated Care Coordinator to serve as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network.

This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care while supporting growth within our expanding team.

Qualifications

• High School Diploma required.
• 1–2 years of direct patient care experience.
• Experience in Care Coordination or Case Management.
• Experience with Remote Patient Monitoring.
• Familiarity with Electronic Health Records (EHR).
• Previous experience in outreach, community engagement, social services, or related field.

Responsibilities

• Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health.
• Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services.
• Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls.
• Utilize Remote Patient Monitoring to track patient progress and address health concerns.
• Monitor patient adherence to care plans and adjust interventions based on outcomes.
• Conduct initial assessments and community outreach to engage underserved populations in the Bronx.
• Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish.
• Support patients in navigating community resources and social services throughout New York City.
• Advocate for patients within the healthcare system to ensure access to appropriate service.

Skills

Bilingual: English and Spanish

Excellent communication

Public speaking

Organization & time management

Motivational interviewing

Health coaching

Education

High School Diploma

Tools

EHR

Job description

Essen Health Care in New York seeks an Integrated Care Coordinator to serve as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network.

This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care while supporting growth within our expanding team.