Remote Bilingual Customer Service Rep

Envision Radiology; United States; Remote; USD 23,267 - 28,047; Full time

Benefits offered by this job

Health Benefits: Medical/Dental/Vision/Life Insurance

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Radiology is seeking a Remote Full Time Bilingual Customer Service Representative. This role involves answering inquiries regarding account charges and insurance payments, providing support for patients, and performing various clerical duties.

The ideal candidate will have over a year of call center experience, especially in healthcare. Envision offers competitive pay in the range of $16.89 - $20.36 and comprehensive health benefits.

Qualifications

• Minimum 1+ year of Customer Service/Call Center experience – medical or healthcare preferred.
• Ability to excel in a fast-paced team environment.
• Strong communication skills and professional demeanor.

Responsibilities

• Answer inquiries from patients regarding account charges and insurance payments.
• Set up payment plans when requested by patients.
• Maintain strict confidentiality regarding Patient Health Information.

Skills

Customer/Client Focus

Problem Solving/Analysis

Communication Skills

Time Management

Detail Oriented

Ability to Navigate Computer Screens

Education

High School diploma or equivalent (GED)

Job description

Envision Radiology is seeking a Remote Full Time Bilingual Customer Service Representative. This role involves answering inquiries regarding account charges and insurance payments, providing support for patients, and performing various clerical duties.

The ideal candidate will have over a year of call center experience, especially in healthcare. Envision offers competitive pay in the range of $16.89 - $20.36 and comprehensive health benefits.