Remote Benefits Customer Service Coordinator

Path Arc; Corona (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading supplemental benefits provider is seeking a Remote Benefits Customer Service Coordinator. In this role, you will engage with clients over video calls, explain insurance benefits, and provide quality customer support. This position offers flexible hours, remote work, and potential for career growth, requiring strong communication skills and a high school diploma.

Benefits

Flexible work hours

Remote work from home option

Provide full training

All-expenses-paid yearly office trips

Qualifications

• 18+ years of age.
• Life Insurance License preferred; license fees may apply.
• Experience in customer service or retail preferred but not required.

Responsibilities

• Inbound and outbound calling.
• Scheduling appointments with clients.
• Presenting and explaining insurance products over Zoom.

Skills

Communication

Customer service

Education

High school diploma

Job description

Remote Benefits Customer Service Coordinator

We are a supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several customer/sales representative positions in your area.

Company background

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. We are one of the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine.

Job Duties:

· Inbound and outbound calling

· Scheduling appointments with clients who request our benefits

· Presenting and explaining insurance products and benefits packages over Zoom video call

· Sell and up sell insurance to new and existing clients

· Completing applications for insurance products

· Report daily numbers

· Attend optional training classes

· Completing tasks that an underwriter requires to get the client approved for the coverage

What we offer:

· Long-term career progression

· Flexible work hours

· Remote work from home option

· Provide full training

· Benefits (After 3 Months)

· All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)

· 18+ years of age

· High school diploma (higher education preferred but not required)

· Customer service and/or retail experience preferred but not required

· Life Insurance License (If you do not have one, license fees will apply)

Requirements:

· Cell phone (unlimited long distance calling)

· Access to Wifi

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.