Remote Benefits Advisor | Training, Growth & Flexible Schedule

Third Party CS; Watsonville (CA); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Job summary

Third Party CS in California is looking for motivated individuals to assist union members with their benefit-related questions. This fully remote role offers the opportunity to work from home while receiving training and mentorship for long-term growth.

Candidates will enjoy a flexible schedule, performance-based promotions, and a positive team environment, making it an ideal opportunity for those looking to start a rewarding career in benefits administration.

Qualifications

• Experience in customer service is helpful but not required.
• Ability to assist union members with benefit-related questions.
• Willingness to engage in ongoing training and mentorship.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication skills

Positive attitude and willingness to learn

Dependable and self-motivated

Comfortable speaking with people over phone and Zoom

Organized and detail-oriented

Job description

Third Party CS in California is looking for motivated individuals to assist union members with their benefit-related questions. This fully remote role offers the opportunity to work from home while receiving training and mentorship for long-term growth.

Candidates will enjoy a flexible schedule, performance-based promotions, and a positive team environment, making it an ideal opportunity for those looking to start a rewarding career in benefits administration.