Remote Benefits Advisor | Training, Growth & Flexible Schedule

Third Party CS; Palmdale (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Professional development programs

Flexible work schedule

Performance bonuses

Ongoing coaching and support

Job summary

Third Party CS in California is seeking motivated individuals for a fully remote position assisting union members with benefits. This role entails answering benefit-related questions, educating members on coverage, and providing excellent customer service.

The ideal candidates are those willing to learn, self-motivated, and possess strong communication skills. We offer competitive compensation, performance bonuses, training, mentorship, and opportunities for advancement within a supportive team environment.

Qualifications

• No prior experience required but customer service experience is helpful.
• Comfortable speaking with clients over phone and Zoom.
• Dependable and self-motivated.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication skills

Positive attitude and willingness to learn

Dependable and self-motivated

Comfortable speaking with people over phone and Zoom

Organized and detail-oriented

Job description

Third Party CS in California is seeking motivated individuals for a fully remote position assisting union members with benefits. This role entails answering benefit-related questions, educating members on coverage, and providing excellent customer service.

The ideal candidates are those willing to learn, self-motivated, and possess strong communication skills. We offer competitive compensation, performance bonuses, training, mentorship, and opportunities for advancement within a supportive team environment.