Remote Beauty E-commerce Specialist & Order Support

Evolution Sports Group; San Antonio (TX); Remote; USD 55,104 - 82,656; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for growth and advancement

Employee discounts on beauty products

Flexible scheduling

Job summary

A growing e-commerce company in Texas is looking for a Remote E-Commerce Beauty Specialist / Order Support Agent. The successful candidate will manage customer inquiries, process orders, and collaborate with marketing teams to enhance the online shopping experience. Required qualifications include a minimum of 2 years in customer service preferably in e-commerce, strong communication skills, and a passion for the beauty industry. This role offers flexible hours, a competitive salary ranging from $40 to $60 per hour, and a comprehensive benefits package.

Qualifications

• Minimum of 2 years of experience in customer service, ideally in the beauty industry.
• Strong understanding of e-commerce platforms.
• Excellent communication and interpersonal skills essential.

Responsibilities

• Respond to customer inquiries related to orders and products.
• Process and track orders ensuring timely delivery.
• Manage customer accounts and maintain interaction records.
• Collaborate with sales and marketing for product availability.

Skills

Customer service experience

E-commerce knowledge

Communication skills

Detail-oriented

Organizational skills

Multitasking ability

Proficient in Microsoft Office

Passion for beauty

Tools

CRM systems

Shopify

Job description

A growing e-commerce company in Texas is looking for a Remote E-Commerce Beauty Specialist / Order Support Agent. The successful candidate will manage customer inquiries, process orders, and collaborate with marketing teams to enhance the online shopping experience. Required qualifications include a minimum of 2 years in customer service preferably in e-commerce, strong communication skills, and a passion for the beauty industry. This role offers flexible hours, a competitive salary ranging from $40 to $60 per hour, and a comprehensive benefits package.