Remote Bankruptcy Operations Lead

Aldridge Pite, LLP; Chattanooga (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Life and Disability Insurance

Medical/Dental/Vision Plans

401K Retirement Savings Plan

Flexible scheduling

Generous PTO

Remote equipment (dual monitors)

Employee Assistance Program

Wellness programs

Learning & development

Job summary

Aldridge Pite, LLP is seeking a Remote Bankruptcy Supervisor to lead the Notice of Final Cure team in a remote capacity. You will supervise daily operations, ensure timely preparation and filing of Responses, and maintain quality and regulatory compliance across all tasks.

The role requires 3+ years in bankruptcy or related legal operations, strong leadership and communication, and proficiency with Excel and bankruptcy systems.

Qualifications

• Bachelor's degree preferred or an equivalent combination of education and relevant work experience.
• Minimum of three (3) years of experience in bankruptcy servicing, mortgage servicing, default servicing, or a related legal operations environment.
• Previous supervisory or team leadership experience preferred.
• Working knowledge of Responses to Notice of Final Cure requirements preferred.
• Experience reviewing attorney fees, costs, and bankruptcy-related documentation with a strong attention to detail.
• Demonstrated ability to lead, coach, and develop employees while managing performance and accountability.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities in a deadline-driven environment.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and with clients.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with bankruptcy case management or mortgage servicing systems is preferred.

Responsibilities

• Supervise the daily operations of the Notice of Final Cure Team, ensuring timely preparation, review, and filing of Responses in accordance with client requirements, and firm policies.
• Manage workflow distribution, monitor productivity, and ensure all court deadlines, client service level agreements, and internal performance metrics are consistently achieved.
• Ensure Responses are prepared accurately, supported by appropriate documentation, and submitted within required statutory and court-imposed timeframes.
• Monitor quality assurance processes by reviewing completed Responses for accuracy, completeness, and compliance with firm standards and bankruptcy procedures.
• Investigate and resolve discrepancies related to Responses to Notice of Final Cure.
• Serve as the primary escalation point for complex NOFC issues, working collaboratively with attorneys, paralegals, bankruptcy case managers, clients, and mortgage servicers to resolve exceptions.
• Develop, implement, and maintain departmental procedures and quality control measures to improve operational efficiency, reduce errors, and ensure regulatory compliance.
• Analyze workflow trends, identify process improvement opportunities, and implement solutions that enhance productivity and service delivery.
• Train, mentor, and coach team members on bankruptcy servicing requirements, departmental procedures, system updates, and best practices.
• Conduct performance evaluations, provide regular feedback, address performance concerns, and recognize employee achievements.
• Assist with recruiting, interviewing, onboarding, and training new team members.
• Partner with internal departments and clients to implement procedural changes, system enhancements, and new client requirements affecting post-petition fee notice processing.
• Ensure compliance with all applicable federal and state laws, bankruptcy rules, client servicing guidelines, and firm policies governing Responses to Notices of Final Cure.
• Perform additional supervisory responsibilities, special projects, and other duties as assigned.

Skills

People leadership

Communication

Time management

Analytical thinking

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Bankruptcy case management systems

Mortgage servicing systems

Job description

Aldridge Pite, LLP is seeking a Remote Bankruptcy Supervisor to lead the Notice of Final Cure team in a remote capacity. You will supervise daily operations, ensure timely preparation and filing of Responses, and maintain quality and regulatory compliance across all tasks.

The role requires 3+ years in bankruptcy or related legal operations, strong leadership and communication, and proficiency with Excel and bankruptcy systems.