Enable job alerts via email!
Remote - Automotive Customer Service Representative
Lensa
United States
Remote
USD 31,000 - 54,000
Full time
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
Job summary
A leading company is seeking a Remote Automotive Customer Service Representative to engage with customers and provide solutions to their inquiries. The role offers competitive wages and full benefits, fostering a collaborative remote work environment. Candidates should possess a high school diploma or GED, and prefer those with prior customer service experience. Exceptional communication skills and problem-solving abilities are essential to succeed in this role.
Benefits
Qualifications
- 6 months of customer service experience preferred.
- Must be over 18 years of age.
- Ability to type 25 wpm.
Responsibilities
- Connect with customers via phone/email/chat/social media.
- Calmly resolve and de-escalate issues.
- Track call related information for auditing purposes.
Skills
Education
Job description
Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google
Continue with Google Continue with Google
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Teleperformance USA.
Category : Customer Service/Support
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits Of Working With TP Include
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
- Ability to work remotely in a virtual team environment
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skills
- Internet Requirements:
- Minimum subscribed download rate equal or exceeds 25.0 Mbps
- Minimum subscribed upload rate equal or exceeds 10.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required
- Clean and quiet workspace
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
If you have questions about this posting, please contact support@lensa.com
- Seniority levelEntry level
- Employment typeFull-time
- Job functionOther
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Lensa by 2x
Get notified about new Customer Service Representative jobs in United States.
United States $31,200 - $53,600 2 weeks ago
United States $48,000 - $70,000 3 days ago
United States
$40,300.00
-
$48,350.00
6 days ago
San Francisco, CA
$22.00
-
$23.00
5 days ago
United States
$50,000.00
-
$60,000.00
4 days ago
United States
$46,000.00
-
$87,000.00
1 week ago
United States
$45,000.00
-
$55,000.00
1 week ago
United States $65,000 - $75,000 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
job faster
Follow us
