Remote Auto Claims Analyst — Repair Estimates & Coverage

Allstate Insurance Company; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Allstate Insurance Company is seeking an Auto Adjuster Analyst to adjudicate VSC mechanicals claims and verify coverage according to guidelines. The role favors candidates with automotive/mechanical insight and comfort assessing repair estimates and negotiates settlements.

Ideal candidates will handle basic to moderately complex claims with minimal supervision, documenting decisions thoroughly and supporting timely resolutions.

Qualifications

• Beginner level resource for adjudicating VSC mechanicals claims.
• Experience in automotive/repair background is valued for evaluating vehicle repairs and estimates.

Responsibilities

• Negotiates and settles basic and occasionally moderately complex claims in accordance with business unit best practices
• With minimal supervision, investigates basic and occasionally moderately complex files, reviews damage, take photos, and determines reparability or total loss
• Completes other tasks as directed by management
• Prepares damage estimates and locates parts for basic and occasionally moderately complex claims and negotiates their settlement
• Documents a claim file with notes, evaluations, and decision-making process in a timely and efficient manner per departmental procedures

Skills

Adjudication

Auto Collision Repair

Automotive Repair

Car Maintenance

Claims Processing

Customer Satisfaction

Customer Service

Customer Support

De-Escalation

Documentations

Empathy

General Automotive Repair

Motor Vehicle Repairs

Negotiation

Vehicle Repairs

Vehicle Servicing

Job description

Allstate Insurance Company is seeking an Auto Adjuster Analyst to adjudicate VSC mechanicals claims and verify coverage according to guidelines. The role favors candidates with automotive/mechanical insight and comfort assessing repair estimates and negotiates settlements.

Ideal candidates will handle basic to moderately complex claims with minimal supervision, documenting decisions thoroughly and supporting timely resolutions.