Remote At-Home Support Advisor (College Program)

MaziCTools; United States; Remote; USD 31,684 - 37,126; Part time

Benefits offered by this job

Comprehensive medical and dental coverage

Discounted products and services

Educational reimbursement

Job summary

MaziCTools is looking for College Students for the Apple Support College Program as At Home Advisors. You will offer top-notch customer service and assist users in fully utilizing their Apple products while enjoying flexible hours from home.

Ideal candidates must be enrolled in a four-year university, have a passion for customer service, and be able to work a part-time schedule that includes weekends. Compensation ranges from $23.00 to $26.95 per hour, based on skills and experience.

Qualifications

• Must have a minimum 2.7 GPA.
• Eligible to work part-time hours and attend training.
• Possess a quiet workspace and hardwired internet.

Responsibilities

• Provide customer support and troubleshoot issues.
• Navigate challenging conversations and provide solutions.
• Participate in ongoing training and skill enhancement.

Skills

Customer service passion

Effective communication

Technical troubleshooting

Time management

Adaptability

Education

Enrolled in a four-year accredited university

Tools

iOS

PC

Smartphone

Tablet

Mac

Job description

MaziCTools is looking for College Students for the Apple Support College Program as At Home Advisors. You will offer top-notch customer service and assist users in fully utilizing their Apple products while enjoying flexible hours from home.

Ideal candidates must be enrolled in a four-year university, have a passion for customer service, and be able to work a part-time schedule that includes weekends. Compensation ranges from $23.00 to $26.95 per hour, based on skills and experience.