Remote Associate Director - Creative & Media

Dept Holding B.V.; Northern (KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

DEPT is seeking an Associate Director, Client Partnership to develop a deep understanding of clients in their portfolio—their business, challenges, goals, and opportunities for growth. You’ll represent DEPT as a trusted client partner, connecting business priorities to media strategy and execution while driving alignment across teams and workstreams.

This role will work closely across Media (Paid Search, Paid Social, Programmatic etc.) and Creative, and other cross-functional teams.

Responsibilities

• Lead and participate in recurring meetings with client-side leadership focused on business performance, macro goals, industry trends, strategic opportunities, and opportunities to drive growth.
• Build strong relationships with key client stakeholders, developing a deep understanding of their business and serving as a trusted day-to-day partner.
• Drive client satisfaction, retention, and organic growth by proactively identifying needs, risks, and opportunities.
• Navigate and resolve issues that arise across accounts, exercising sound judgment on when to solve independently and when to elevate.
• Represent Client Partnership across client, vendor, and internal conversations and provide continuity across workstreams.

Job description

DEPT is seeking an Associate Director, Client Partnership to develop a deep understanding of clients in their portfolio—their business, challenges, goals, and opportunities for growth. You’ll represent DEPT as a trusted client partner, connecting business priorities to media strategy and execution while driving alignment across teams and workstreams.

This role will work closely across Media (Paid Search, Paid Social, Programmatic etc.) and Creative, and other cross-functional teams.