Remote Associate Director, Clinical Program Operations

Alzheimer's Association; United States; Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Gold standard 401(k) retirement plan

Job summary

The Alzheimer's Association is seeking an Associate Director, Clinical Program Operations to lead scheduling, governance, and reporting across Clinical Programs and Medical Affairs in a remote, United States setting.

This is a full-time role (37.5 hours/week) that focuses on building operating infrastructure, budget tracking, vendor management, and cross-functional collaboration to move programs and deliverables on time, with grant funding support.

Qualifications

• Bachelor's degree required.
• 3–5 years of experience in program, operations, or a related function, preferably in healthcare, health tech, or professional/clinical programs.
• Experience building or improving operating processes (intake, workflows, documentation) in a growing or evolving initiative.
• Familiarity with dementia care, brain health, or clinical/professional audiences is preferred but not required; motivation to learn this domain is essential.

Responsibilities

• Drive content and deliverables through the Clinical Programs teams intake, review, and approval process, tracking status, dependencies, and risk, and escalating blockers before they threaten timelines.
• Maintain a single source of truth for program status across the teams initiatives, including content, tools, and platform-related work delivered through ALZPro and other channels.
• Coordinate cross-functional working sessions, standups, and planning meetings supporting program execution.
• Design, implement, and refine the teams operating processes - intake, prioritization, quality review, documentation, and templates - to increase speed, consistency, and quality as programs scale.
• Partner with the Sr. Director to establish and evolve the teams operating model, including roles, governance, and portfolio management cadence.
• Identify and implement process improvements that increase efficiency, quality, and accountability across program operations.
• Track budget and spend across program deliverables, flagging variances and supporting funder and leadership financial reporting.
• Manage relationships, contracts, and work orders for agencies and other vendors supporting content and program delivery, including onboarding, deliverable tracking, and invoicing.
• Prepare clear, decision-ready status reporting on program progress for internal leadership, funders, and external partners.
• Build and maintain dashboards and reporting tools that track program-level progress, adoption, and outcomes.
• Manage scheduling between the Clinical Programs team and Medical Affairs, including recurring meeting cadences, review cycles, and sign-offs.
• Own the review process for deliverables requiring Medical Affairs input, tracking review status and turnaround and flagging delays that put timelines at risk.
• Maintain program tracking for milestones that depend on Medical Affairs review or sign-off, and prepare joint agendas and status materials for Clinical Programs-Medical Affairs touchpoints.
• Support the operational loop between the two teams on knowledge mobilization and guidelines-related deliverables and milestones.
• Track status and coordinate scheduling for knowledge mobilization and guidelines-related deliverables and milestones.
• Perform other duties and projects as assigned

Skills

Program management

Cross-functional coordination

Budget tracking

Vendor management

Dashboards & reporting

Communication skills

Healthcare domain knowledge

Education

Bachelor's degree

Job description

The Alzheimer's Association is seeking an Associate Director, Clinical Program Operations to lead scheduling, governance, and reporting across Clinical Programs and Medical Affairs in a remote, United States setting.

This is a full-time role (37.5 hours/week) that focuses on building operating infrastructure, budget tracking, vendor management, and cross-functional collaboration to move programs and deliverables on time, with grant funding support.