Remote AR Specialist — Property Management

ADP, Inc.; Portland (OR); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Affinity in Portland, OR is seeking an Accounts Receivable Specialist to join our team. This full-time role combines remote work with onsite travel to Affinity properties, supporting AR activities, collections, and resident billing across portfolios.

You will monitor aged receivables, work with property managers, and coordinate with in-house counsel on collections. Strong Excel and MS Office skills plus Yardi Voyager are required.

Qualifications

• Authorization to work in the United States.
• High School Diploma or equivalent.
• 1+ years of Accounts Receivable or property management accounting experience.
• Yardi Voyager software experience required.
• Experience monitoring aged receivables across multiple properties or portfolios preferred.
• Proficient in Microsoft Office Applications.
• Ability to communicate effectively, multi-task, and uphold the highest level of ethical behavior and integrity.

Responsibilities

• Comply with all Fair Housing and Equal Housing Opportunities requirements.
• Comply with appropriate state landlord/tenant statutes.
• Monitor and review Aged Receivables (AR aging) across multiple property portfolios in Yardi Voyager to identify and resolve exceptions.
• Strive to reach a 96% collections rate monthly.
• Assist in one-on-one training with property managers in need of additional guidance to resolve outstanding balances including training on customer service collection phone calls and engaging in person with residents.
• Ensure all notices have been issued and follow up on filings to confirm completion.
• Investigate past-resident balances, verify deposit accounting completion, and confirm files are transferred to collections in a timely manner
• Research and apply unapplied credits and prepays to outstanding resident balances
• Review and resolve outstanding subrent/subsidy suspense balances in coordination with Property Managers
• Work with in-house counsel on collections referrals, resident disputes, evictions, and related legal documentation
• Prepare and distribute AR aging summaries and exception reports to Property Managers and leadershipResearch and resolve resident account discrepancies
• Provide customer service to Property Managers and residents on billing and account inquiries
• Work closely with the Controller to ensure receivables are current, accurately reported, and reconciled on a consistent basis
• Other duties as assigned by Controller

Skills

Authorization to work in the United St

MS Office

Effective communication

Attention to detail/Integrity

Multi-tasking

Education

High School Diploma or equivalent

Tools

Yardi Voyager

Job description

Affinity in Portland, OR is seeking an Accounts Receivable Specialist to join our team. This full-time role combines remote work with onsite travel to Affinity properties, supporting AR activities, collections, and resident billing across portfolios.

You will monitor aged receivables, work with property managers, and coordinate with in-house counsel on collections. Strong Excel and MS Office skills plus Yardi Voyager are required.