Remote AR Specialist - Billing & Collections Pro

PromptCare, Inc.; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision package

401(k) Plan

Generous PTO

Life Insurance

Employee Assistance Program

Well-being resources

Disability Insurance

FSA/HSA

Commuter program

Volunteer opportunities

Exclusive discounts

Job summary

PromptCare, Inc. is hiring an Accounts Receivable Specialist to manage billing and collections for assigned third-party payors. You will ensure timely submission, follow-up, and resolution of issues, while staying current with payer guidelines and policies to support accurate revenue booking.

Your role emphasizes meeting deadlines in a production-oriented environment. Strong attention to detail, communication, and teamwork will help you thrive in our respiratory products division.

Qualifications

• High School Diploma or equivalent.
• Proficient in Microsoft Office Suite is required.
• DME, Medical Reimbursement and Brightree experience preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure accurate and timely claim processing and payment by following up on open claims, resolving denials, and correcting and reprocessing claims.
• Write off uncollectible accounts accurately and in compliance with all applicable policies and procedures.
• Document all actions taken on accounts worked, according to the department policy, to ensure clear understanding of encounter status.
• Collaborate with the team to identify root causes and address denial trends, develop and implement innovative A/R follow-up strategies, and improve performance, process, and net revenue collections.
• Protect patient privacy and confidentiality. Demonstrate strong cybersecurity awareness and practices, including the ability to identify, report, and mitigate cyber security risks.
• Other duties as assigned

Skills

MS Office

Communication skills

Analytical skills

Teamwork

Independent work

Education

High School Diploma

Tools

Brightree

Job description

PromptCare, Inc. is hiring an Accounts Receivable Specialist to manage billing and collections for assigned third-party payors. You will ensure timely submission, follow-up, and resolution of issues, while staying current with payer guidelines and policies to support accurate revenue booking.

Your role emphasizes meeting deadlines in a production-oriented environment. Strong attention to detail, communication, and teamwork will help you thrive in our respiratory products division.