Remote Appraisal Desk Coordinator

OneTrust Home Loans, NMLS 46375; Houston (TX); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative company in the mortgage industry is seeking a Remote Appraisal Desk Coordinator to manage appraisal orders and ensure compliance. This role is crucial for maintaining effective communication between sales staff and appraisers, allowing for a streamlined process. Ideal candidates will have strong communication skills, a customer-focused attitude, and at least three years of experience in appraisal services. Join a forward-thinking organization that values transparency and quality in home financing, and be part of a team that is dedicated to exceeding client expectations.

Qualifications

• 3 years' previous experience in appraisal services required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage appraisal orders from start to finish.
• Ensure compliance by liaising between sales staff and appraisers.
• Track invoices for timely appraisal payments.

Skills

Computer Skills

Communication Skills

Customer Service Skills

Time Management

Attention to Detail

Education

3 years in Appraisal Services

Tools

Encompass

Reggora

FHA Connections

WebLGY

Job description

Join to apply for the Remote Appraisal Desk Coordinator role at OneTrust Home Loans, NMLS 46375

Job Description

If you are looking for an organization that has established an outstanding reputation for quality products and services and where you are an important member of a professional team, then OneTrust Home Loans may be for you. We are recognized as a Fortune 5000 company offering conventional, FHA, VA, USDA, and jumbo financing, while boasting portfolio, construction, and structure finance lending divisions. Our focus on utilizing the latest technology to streamline the home loan process has made us a leader in our space. We really listen to our clients in order to anticipate their home financing goals and dreams. We're mortgage educators and financing strategists, providing detailed information and sound advice on mortgage options and industry trends. We focus our energies on a transparent and open communication loan process to close loans quickly.

Position Summary

The Appraisal Desk Coordinator is responsible for all things appraisal related. In addition to managing appraisal orders from start to finish, this position plays a vital role in ensuring compliance by effectively being a liaison between our sales staff and appraisers.

Essential Duties And Responsibilities

1. Oversee and manage the active pipeline for appraisal orders requiring reassignment, those that have been declined, need further action, or are past due.
2. Log case queries and address any issues related to appraisals.
3. Order additional inspections as needed to support the appraisal process.
4. Transfer case numbers as request are received.
5. Request and review appraisal documents for consistency and accuracy.
6. Track invoices to ensure timely appraisal payments.
7. Update the Loan Origination System (LOS) with relevant information and progress.
8. Communicate effectively with loan originators and client managers to gather additional documentation.

Education And Experience

• 3 years' previous experience in appraisal services required.

Knowledge, Skills And Abilities

• Demonstrated computer skills in word processing, spreadsheet, and email software.
• Strong communication and interpersonal skills, and a high level of professional integrity.
• High level of customer service skills.
• Maintains a positive, helpful, constructive attitude and work relationship with co-workers and supervisor.
• Strong time management and organizational skills in a dynamic, constantly changing environment.
• Attention to detail and quality focused.
• Experience with Encompass, Reggora, FHA Connections, and WebLGY preferred.

OneTrust Home Loans is an Equal Opportunity Employer.