Remote Appointment Scheduler / Producer

AIL; Huntsville (AL); Remoto; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

AO Globe Life – American Income Division is seeking a Remote Appointment Scheduler to join our 100% remote team. This entry-level role offers training and development with flexible scheduling and a focus on outbound calling, appointment setting, and client communication.

As a Remote Appointment Scheduler, you will connect with prospective members, schedule appointments, and maintain accurate records while supporting a virtual operations team.

Competenze

• Entry level role with training provided.
• Remote work setup required (reliable internet and workspace).
• Comfortable speaking with people and building rapport.

Mansioni

• Make outbound calls to contacts provided by the company.
• Schedule appointments using the online calendar.
• Communicate with prospects by phone and email, ensuring clear information.
• Document call outcomes and follow-up needs.
• Maintain organized contact records and calendars.

Conoscenze

Outbound calling

Appointment scheduling

Client communication

Administrative support

Descrizione del lavoro

Remote Appointment Scheduler

Company: AO Globe Life – American Income Division
Location:100% Remote
Schedule: Flexible | Work From Home
Experience: Entry Level | Training Provided
Position Focus: Outbound Calling | Appointment Scheduling | Client Communication | Administrative Support
Compensation: Details to be confirmed during recruitment

Turn Your Communication Skills Into a Remote Career

Are you friendly, organized, comfortable speaking with people, and looking for an opportunity to work from home?

AO Globe Life is seeking motivated, dependable individuals interested in supporting our virtual operations as Remote Appointment Schedulers.

This opportunity focuses on connecting with prospective members and contacts, confirming interest, scheduling appointments, maintaining accurate records, and helping our team stay organized.

If you enjoy communicating with people, managing schedules, and keeping things moving, your skills could be a great fit.

No previous appointment-setting experience is required to apply.

We provide guidance, training, and support to help qualified individuals learn the appointment-booking process and become comfortable using our virtual systems.

What Makes This Opportunity Appealing?

100% Remote Work

Complete your scheduling and communication responsibilities virtually from your professional home workspace.

Flexible Scheduling

Organize your work around assigned calling responsibilities, appointment availability, and team expectations.

Training Provided

Learn our scheduling process, communication expectations, follow-up procedures, and virtual business tools.

Company-Provided Contact Opportunities

Work with contacts supplied through our team's established outreach and scheduling process.

Develop Transferable Professional Skills

Build experience in communication, appointment coordination, client service, organization, follow-up, and digital systems.

Supportive Virtual Team

Collaborate with managers, recruiters, and other team members to keep appointments organized and the scheduling process running smoothly.

What You'll Do

Outbound Calling & Appointment Setting

As a Remote Appointment Scheduler, you'll help connect prospective members and other assigned contacts with appropriate team representatives.

Responsibilities may include:

• Make outbound calls to company-provided contacts.

• Introduce the purpose of your call clearly and professionally.

• Confirm interest in available appointments or informational meetings.

• Explain basic scheduling information.

• Identify convenient appointment dates and times.

• Book appointments using the designated online calendar.

• Send or confirm appointment details.

• Follow up with contacts who need to reschedule.

• Reconnect with individuals who missed previous appointments.

• Help reduce scheduling conflicts and missed meetings.

Client Communication & Follow-Up

Deliver a positive experience throughout the scheduling process.

You'll be responsible for:

• Communicating professionally by phone and email.

• Answering basic questions about appointment logistics.

• Confirming meeting dates, times, and virtual access information.

• Providing timely reminders when assigned.

• Maintaining respectful communication with prospective members.

• Following established scripts and communication guidelines.

• Directing questions outside your responsibilities to the appropriate representative.

• Documenting call outcomes and follow-up needs.

Scheduling & Administrative Coordination

Help maintain an organized virtual scheduling process.

Responsibilities include:

• Update appointment calendars.

• Maintain accurate contact records.

• Track scheduled, completed, canceled, and missed appointments.

• Record call outcomes.

• Identify contacts requiring additional follow-up.

• Coordinate scheduling information with the team.

• Maintain confidentiality of contact information.

• Follow company procedures and applicable communication requirements.

Who We're Looking For

We're interested in applicants who are:

• Friendly, professional, and confident on the phone.

• Comfortable making outbound calls.

• Organized and detail-oriented.

• Dependable and consistent with follow-up.

• Good listeners who communicate clearly.

• Comfortable handling appointment changes.

• Self-motivated and able to work independently.

• Comfortable learning new technology.

• Respectful when communicating with different personalities.

• Able to manage multiple appointments and follow-up tasks.

• Coachable and receptive to feedback.

• Interested in developing professional communication skills.

Previous experience in appointment setting, call centers, customer service, hospitality, recruiting, retail, administrative support, scheduling, or sales support may be helpful but is not required.

Remote Work Requirements

Applicants should have:

• A reliable computer or laptop.

• High-speed internet.

• A dependable phone or calling setup.

• A quiet workspace suitable for professional calls.

• Basic computer and email proficiency.

• Ability to use online calendars and virtual communication tools.

• Willingness to learn scheduling and contact-management systems.

Applicants must be at least 18 years old, reside in an eligible U.S. location, and be legally authorized to work in the United States.

Training & Support

Our team provides guidance on the tools and processes used to support virtual scheduling.

Training may include:

• Professional telephone communication.

• Outbound calling procedures.

• Appointment-booking techniques.

• Calendar management.

• Follow-up communication.

• Handling common scheduling questions.

• CRM and contact-record management.

• Zoom and virtual appointment coordination.

• Team communication and reporting.

• Professional development.

The goal is to help you understand the scheduling workflow and perform your responsibilities accurately and consistently.

Appointment Scheduling vs. Insurance Sales

This advertisement is intended for an appointment-setting and phone-booking position.

The responsibilities described involve scheduling, communication, and administrative coordination rather than independently recommending, selling, or enrolling clients in insurance products.

If the position is limited to non-licensed administrative activities, applicants would not perform insurance activities requiring a state license.

Any additional insurance sales or enrollment responsibilities would require appropriate licensing and a separate explanation of the position and compensation.

Opportunities for Professional Development

Individuals who demonstrate reliability, organization, professionalism, and strong communication skills may be considered for additional responsibilities, depending on available opportunities.

Potential areas of development include:

• Advanced appointment coordination.

• Scheduling support.

• Recruiting coordination.

• Team communication.

• Administrative workflow support.

• Training assistance.

• Additional responsibilities within virtual operations.

Advancement is based on demonstrated ability, performance, and available opportunities.

About AO Globe Life

AO operates within the American Income Division of Globe Life, serving eligible working families, union members, veterans, and other members through insurance-benefit programs.

Our virtual operations depend on clear communication, dependable scheduling, organized follow-up, and professional client service.

Our mission is:

Protect Every Child. Serve All Working People.

Ready to Start Your Remote Career?

We're looking for individuals who bring a positive attitude, strong work ethic, willingness to learn, and commitment to professional service.

Work From Home. Connect With People. Keep Schedules Moving. Build Your Skills.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide your own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.