Remote Applied AI Engineer — Production AI Features

Next Step Systems; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Savings plan

PTO

Job summary

Next Step Systems is seeking an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. This fully remote role connects a global engineering team to deliver reliable, scalable AI-powered systems in insurance journeys.

You will work on prompts, reasoning flows, and structured outputs for production use cases, evaluate model performance, and collaborate with backend engineers to integrate AI capabilities into APIs and workflows.

Qualifications

• AI experience in production environments.
• Experience with LLMs (OpenAI, Anthropic, or open-source).
• Familiarity with prompt engineering and structured outputs.
• Experience building or integrating AI features into products.
• Strong API-based integration skills.

Responsibilities

• Build AI-powered product features integrated into insurance workflows.
• Design and optimize LLM-based interactions across systems.
• Develop prompts, reasoning flows, and structured outputs for production use cases.
• Evaluate model performance using real-world data, feedback loops, and experiments.
• Improve reliability of AI outputs with guardrails and validation layers.
• Collaborate with backend engineers to integrate AI into APIs and workflows.
• Design and implement AI-driven automation features (chat, recommendations, decision support).
• Analyze user behavior and model responses to improve AI performance.
• Collaborate with product, design, and engineering to ship end-to-end AI features.
• Contribute to AI system design decisions focused on usability and impact.

Skills

AI experience

LLMs

Prompt engineering

Product-focused

Distributed teams

Experimentation

API integration

Python

Tools

OpenAI

Anthropic

Pinecone

Weaviate

REST APIs

SQL

NoSQL

Vector Databases

Job description

Next Step Systems is seeking an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. This fully remote role connects a global engineering team to deliver reliable, scalable AI-powered systems in insurance journeys.

You will work on prompts, reasoning flows, and structured outputs for production use cases, evaluate model performance, and collaborate with backend engineers to integrate AI capabilities into APIs and workflows.