Remote AI Solution Architect: Public Sector Innovation

NTT DATA, Inc.; Plano (TX); On-site; USD 119,578 - 221,625; Full time

Job summary

NTT DATA Services is seeking an AI Solutions Architect for the Public Sector to design and deliver AI/ML solutions for state agencies, local governments, and education systems. You will collaborate with executives, CIOs, data officers, and delivery teams to translate challenges into scalable AI-enabled outcomes.

The role emphasizes responsible AI, cloud-based architectures, data governance, and cross-domain solutioning across citizen services, education operations, and public safety.

Qualifications

• Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field.
• 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting.
• 4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions.

Responsibilities

• Design end-to-end AI and generative AI solutions for SLED use cases, including architecture, data flows, integration patterns, model selection, governance, security, accessibility, privacy, and deployment approach.
• Partner with state, local, and education stakeholders to identify high-value AI opportunities, define mission outcomes, assess feasibility, and shape implementation roadmaps.
• Lead solutioning for SLED-specific domains such as citizen services, eligibility and enrollment, human services, health and human services, labor and workforce, tax and revenue, motor vehicles, transportation, public safety operations support, judicial administration, permitting, licensing, inspections, procurement, education administration, student services, and administration.
• Develop reference architectures using cloud platforms, data lakes, warehouses, lakehouses, MLOps pipelines, APIs, integration platforms, case management systems, workflow tools, enterprise search, and digital service platforms.
• Guide teams on applying large language models, retrieval-augmented generation, predictive analytics, natural language processing, document intelligence, intelligent automation, chatbots, knowledge management, and decision support in public sector and education settings.

Skills

AI/ML design

Public sector knowledge

Stakeholder management

Security & compliance

LLMOps & RAG

Cloud architecture

Education

Bachelor’s degree in CS or related field

Tools

AWS

Azure

Google Cloud

Job description

NTT DATA Services is seeking an AI Solutions Architect for the Public Sector to design and deliver AI/ML solutions for state agencies, local governments, and education systems. You will collaborate with executives, CIOs, data officers, and delivery teams to translate challenges into scalable AI-enabled outcomes.

The role emphasizes responsible AI, cloud-based architectures, data governance, and cross-domain solutioning across citizen services, education operations, and public safety.