Remote AI-Driven Business Analyst

CAI; City of Albany (NY); Remote; USD 69,000 - 81,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Job summary

CAI is seeking a Business Analyst to support technical aspects of the application product life cycle and may assist Infrastructure, Networking/Telecom, Release Management, and Application/Platform Support.

This remotely based, full-time role involves collaborating with customers and technical teams to deliver quality business solutions while leveraging AI tools to enhance analysis, insights, and documentation.

Qualifications

• 3 years of experience in Information Systems or Technology
• Bachelor’s degree in Business Administration, Business Management, Information Systems, or related field, or relevant experience/education as determined by the company
• Strong analytical, problem-solving, and communication skills

Responsibilities

• Collaborate with customers, technical engineers, software engineers, architects, capability managers and others to understand capability needs and drive quality solutions
• Gather project specifications and translate high-level business needs into detailed requirements
• Create and maintain deliverables including business visions, requirements, personalization requirements, and UI design documentation
• Develop business cases and perform cost analysis to support initiatives
• Analyze data to identify business problems, trends, and opportunities
• Conduct root cause analysis and develop corrective action plans
• Create, execute, and support testing activities including test plans and defect management
• Evaluate testing outcomes and connect results to customer impacts
• Identify, document, track, and help resolve risks and issues
• Ensure compliance with standards and obtain approvals
• Verify successful delivery of customer needs
• Collaborate across teams to address development and delivery challenges
• Provide clear communication to stakeholders on status and requirements
• Assist with requirements walkthroughs and sprint reviews
• Enable vendor solutions and maintain project documentation
• Analyze market trends and competitive insights
• Build organizational and platform knowledge and mentor junior resources
• Leverage AI tools to enhance analysis and automate documentation
• Understand end-system impact of changes across systems and platforms
• Perform other duties as assigned

Skills

Strong analytical skills

Strong problem-solving skills

Strong communication skills

3 years of experience in Information &

Education

Bachelor’s degree in Business Administration, Business Management, Information Systems, or related field

Master’s degree in Business Administration, Business Management, Information Systems, or related field

Tools

Claude Code

Google Gemini

ITIL certification

TOGAF certification

Six Sigma certification

PMP certification

AI certification

Job description

CAI is seeking a Business Analyst to support technical aspects of the application product life cycle and may assist Infrastructure, Networking/Telecom, Release Management, and Application/Platform Support.

This remotely based, full-time role involves collaborating with customers and technical teams to deliver quality business solutions while leveraging AI tools to enhance analysis, insights, and documentation.