Remote AI Data QA & Training Specialist

SupportNinja; United States; Remote; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Remote work flexibility

Paid time off

Job summary

United States Digital Space LLC is seeking an AI Data QA & Training Specialist to review, label and document interactions for AI model training. You will identify inaccuracies, assist with content evaluation and provide feedback to improve models.

The role emphasizes strong communication, CRM usage, and collaboration with engineering and operations, with full-time remote work possible for qualified candidates.

Qualifications

• Customer service experience or related support background.
• Experience with data annotation, AI training or evaluation skills.
• Strong written and verbal communication abilities.
• Familiarity with CRM systems and basic computer tools.

Responsibilities

• Review, evaluate and document interactions for AI model training.
• Identify inaccuracies, hallucinations and safety issues in content.
• Label content and provide feedback for model improvement.
• Collaborate with operations and engineering teams as needed.
• Respond to inquiries via phone, email or chat professionally.
• Maintain CRM documentation of AI-related evaluations.

Skills

Customer service

Data annotation

AI training

Communication

Computer skills

CRM knowledge

Tools

CRM software

Job description

United States Digital Space LLC is seeking an AI Data QA & Training Specialist to review, label and document interactions for AI model training. You will identify inaccuracies, assist with content evaluation and provide feedback to improve models.

The role emphasizes strong communication, CRM usage, and collaboration with engineering and operations, with full-time remote work possible for qualified candidates.