NoGigiddy, a leading gig staffing platform revolutionizing the industry, is seeking a motivated and detail-oriented (Remote) Administrative Support Specialist to join our dynamic team. As an Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. With NoGigiddy’s innovative approach to gig staffing, this is an excellent opportunity to contribute to a company that puts flexibility and convenience at the forefront.
Responsibilities
- Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time.
- Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication.
- Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences.
- Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers.
- Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks.
- Collaborate with internal teams to facilitate seamless communication and streamline processes.
- Contribute to ongoing improvements of the gig worker experience by providing feedback and insights.
Requirements
- Proven experience in administrative support roles, preferably in the staffing and recruiting industry.
- Proficient computer skills, including experience with Microsoft Office Suite and CRM software.
- Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal, to effectively interact with gig workers.
- Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and remotely, demonstrating self-motivation and initiative.
- Flexibility and adaptability to thrive in a fast-paced, dynamic environment.