Remote Administrative Assistant II – RN Call Center

UnityPoint Health; West Des Moines (IA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Daily Pay

Job summary

UnityPoint Clinic in Des Moines area seeks an Administrative Assistant to support the RN Call Center (Intellicenter). This part-time role offers remote work with in-office presence in West Des Moines twice weekly and regular 8-hour shifts from 8:00 AM to 5:00 PM, Monday through Friday.

The ideal candidate is detail-oriented, responsible, and capable of handling diverse administrative tasks to keep operations efficient while supporting leadership and staff.

Qualifications

• High school diploma or GED required.
• At least 3 years of experience in administrative, business, or medical-related field.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional, coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalated complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Education

High school diploma or equivalent (GED)

Job description

UnityPoint Clinic in Des Moines area seeks an Administrative Assistant to support the RN Call Center (Intellicenter). This part-time role offers remote work with in-office presence in West Des Moines twice weekly and regular 8-hour shifts from 8:00 AM to 5:00 PM, Monday through Friday.

The ideal candidate is detail-oriented, responsible, and capable of handling diverse administrative tasks to keep operations efficient while supporting leadership and staff.