Administrative Assistant II

UnityPoint Health; West Des Moines (IA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Daily Pay

Job summary

UnityPoint Clinic in Des Moines area seeks an Administrative Assistant to support the RN Call Center (Intellicenter). This part-time role offers remote work with in-office presence in West Des Moines twice weekly and regular 8-hour shifts from 8:00 AM to 5:00 PM, Monday through Friday.

The ideal candidate is detail-oriented, responsible, and capable of handling diverse administrative tasks to keep operations efficient while supporting leadership and staff.

Qualifications

• High school diploma or GED required.
• At least 3 years of experience in administrative, business, or medical-related field.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional, coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalated complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Education

High school diploma or equivalent (GED)

Job description

• Area of Interest: Administrative and Clerical
• Department: Call Center
• Shift: 8 hours a day/40 hour a week
• Job ID: 186126

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: 1.0
• Department: Call Center
• Shift: 8 hours a day/40 hour a week
• Job ID: 186126

Overview

UnityPoint Clinic

Administrative Assistant

Monday-Friday 8:00AM-5:00PM

Location:

Must be located in the Des Moines area

Schedule:

Primarily remote, with in-office work at West Lakes required 2 times per week

We are seeking a reliable and detail-oriented Administrative Assistant to support the Director of the RN Call Center (Intellicenter). This part-time position plays a vital role in ensuring efficient administrative operations and supporting both leadership and staff through a wide range of tasks.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional, coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalated complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Qualifications

Education:

• High school diploma or equivalent (GED) required.

Experience:

• At least 3 years of experience in administrative, business, or medical-related field

License(s)/Certification(s):

• None