Remote ADA Accommodation Coordinator- Bilingual French, Hindi, Bengali or more

Lensa; Boise (ID); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Remote ADA Accommodation Coordinator to process claims and determine accommodation options in compliance with ADA guidelines. The role requires strong communication skills and at least 2 years of related experience. Candidates must be bilingual in French, Hindi, Bengali, or other languages and reside within the U.S. A comprehensive benefits package is offered.

Benefits

Comprehensive benefits package

Qualifications

• Minimum of 2 years related experience or equivalent; 1 year benefits or claims management preferred.
• High school diploma or GED required.

Responsibilities

• Process claims and determine accommodation options following guidelines.
• Inform claimants of documentation requirements and claim status.
• Review medical information to determine if the claimant meets requirements.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Analytical and interpretive skills

Strong organizational skills

Interpersonal and negotiation skills

Teamwork ability

Ability to meet performance standards

Education

High school diploma or GED

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Sedgwick, is seeking professionals. Apply via Lensa today!

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Recognitions include:

• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces Top Companies
• Certified as a Great Place to Work
• Fortune Best Workplaces in Financial Services & Insurance

Position: Remote ADA Accommodation Coordinator - Bilingual in French, Hindi, Bengali, or more

Required Languages:

• French
• Dutch
• Hindi
• Bengali
• German
• Mandarin
• Portuguese

Work Hours: Monday - Friday, 8:00 am to 4:00 pm CST, 5:00 pm to 1:00 am CST, 11:00 pm to 7:00 am CST, or 1:00 am to 9:00 am CST. Candidates must reside within the United States.

Primary Purpose: To process claims and determine accommodation options following guidelines and procedures related to ADA, state, and client requirements; to make timely referrals for disability and leave of absence reviews; and to ensure ongoing claims processing.

Essential Responsibilities:

1. Inform claimants of documentation requirements, time frames, and claim status via phone, written correspondence, or claims system.
2. Review medical information to determine if the claimant meets ADA, state, and/or client requirements for a qualifying condition.
3. Make claim determinations for non-complex ADA claims or recommend denial to the team lead, ensuring compliance with all regulations and guidelines.
4. Determine accommodation options and refer cases for disability or leave eligibility reviews as appropriate.
5. Conduct initial employee interviews per process guidelines.
6. Utilize clinical and vocational resources in case assessment.
7. Refer cases to team lead when necessary.
8. Maintain professional relationships with clients.

Additional Responsibilities:

• Perform other duties as assigned.
• Support quality programs of the organization.

Qualifications:

Education & Licensing: High school diploma or GED required.

Experience: Minimum of 2 years related experience or equivalent; 1 year benefits or claims management preferred.

Skills & Knowledge:

• Excellent communication skills
• Proficiency in Microsoft Office
• Analytical and interpretive skills
• Strong organizational skills
• Interpersonal and negotiation skills
• Teamwork ability
• Ability to meet performance standards

Work Environment: Accommodations considered as needed. Must handle stress, meet deadlines, and manage multiple priorities.

Physical & Mental Requirements: Computer use, travel, hearing, vision, talking, problem-solving, judgment, discretion.

The statements are intended as a general description and are not exhaustive. Sedgwick offers a comprehensive benefits package and a pay range of $20-$20.51/hour, influenced by experience and location.

Equal Opportunity Employer. Consider applying even if your experience doesn't match all qualifications. Sedgwick values diversity and inclusion.