Remote Accounts Receivable Resolution Specialist

Jobgether; Tallahassee (FL); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Disability insurance

HSA

FSA

Retirement plan

PTO 160 hours

EAP

Remote-friendly

Job summary

Jobgether is seeking an Accounts Receivable Resolution Specialist to support a behavioral healthcare organization. This fully remote, U.S.-based role requires handling insurance claims follow-up, denial management, and appeals through WAYSTAR, coordinating with billing teams, providers, patients, and insurers to improve collections.

The ideal candidate has hands-on experience in insurance claims follow-up and denial resolution, strong analytical and organizational skills, and a track record in

Qualifications

• At least 2 years of experience in insurance claims follow-up.
• At least 2 years of experience in claims denial management.
• At least 5 years of experience working in a physician and/or healthcare facility business office.
• At least 1 year of experience working in a remote environment.
• Strong knowledge of insurance billing, claims follow-up, appeals, reimbursement processes, and denial resolution.
• Analytical, organizational, and prioritization skills.
• Compliance with vaccination policies as required by the organization.
• Bachelor’s degree in healthcare or related field; 5+ years in physician/facility billing or auditing in behavioral health.

Responsibilities

• Follow up on assigned accounts daily to reduce outstanding accounts receivable and accelerate reimbursement.
• Review denied claims promptly and accurately, identifying resolution strategies and submitting appeals through WAYSTAR.
• Document actions and progress using Avatar and WAYSTAR.
• Meet established departmental productivity and performance requirements.
• Assist billing teams in determining appropriate responses to incoming mail and other correspondence.

Skills

Insurance claims follow-up

Denial management

Healthcare billing

Remote work experience

Analytical skills

Organizational skills

Prioritization

Education

Bachelor's degree in healthcare or related field

High school diploma or GED

Tools

WAYSTAR

Avatar

Job description

Jobgether is seeking an Accounts Receivable Resolution Specialist to support a behavioral healthcare organization. This fully remote, U.S.-based role requires handling insurance claims follow-up, denial management, and appeals through WAYSTAR, coordinating with billing teams, providers, patients, and insurers to improve collections.

The ideal candidate has hands-on experience in insurance claims follow-up and denial resolution, strong analytical and organizational skills, and a track record in