Remote Academic Coach - Bilingual English/Spanish

DARWIN GLOBAL LLC; Pompano Beach (FL); Remote; USD 42,000 - 56,000; Full time

Job summary

Smart Horizons Online Education (SHCOE) is seeking an Academic Coach to support adult students remotely. You will act as the main point of contact, monitor progress, and collaborate with the academic operations team to ensure students stay engaged and on track to graduate.

Ideal candidates have a Bachelor’s degree with teaching experience and a current secondary or adult teaching certificate, plus strong English and Spanish communication where required.

Qualifications

• Bachelor’s degree and teaching certificate required.
• Proven teaching experience at secondary or adult level.
• Bilingual English/Spanish where required.

Responsibilities

• Serve as the primary contact for assigned adult students.
• Monitor student progress to ensure engagement and on pace to graduate.
• Coordinate with other departments to address student needs.
• Provide academic support via email, phone, and virtual whiteboards.
• Respond to inquiries within 24 hours.

Skills

Excellent customer service

Excellent computer skills

Bilingual English/Spanish

Education

Bachelor's degree

Teaching certificate

Teaching experience

Job description

Smart Horizons Online Education (SHCOE) is seeking an Academic Coach to support adult students remotely. You will act as the main point of contact, monitor progress, and collaborate with the academic operations team to ensure students stay engaged and on track to graduate.

Ideal candidates have a Bachelor’s degree with teaching experience and a current secondary or adult teaching certificate, plus strong English and Spanish communication where required.