Remote 340B SaaS Implementation Lead

The Cigna Group; United States; On-site; USD 88,000 - 146,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Well-being programs

401(k)

Company paid life insurance

Tuition reimbursement

18 days paid time off per year

Paid holidays

Leaves of absence

Job summary

The Cigna Group is seeking a skilled Implementation Lead for SaaS projects, including 340B and Verity platforms. You will oversee end-to-end project delivery, configure data feeds, and coordinate with cross-functional teams to ensure successful onboarding for new and existing customers.

This role emphasizes training, stakeholder communication, and a proactive approach to problem-solving in a fast-paced healthcare tech environment.

Qualifications

• BA/BS in business, healthcare, information systems, or related field or equivalent work experience.
• 3+ years in a customer-facing technology implementation and project management, SaaS preferred.
• Experience in 340B and/or pharmacy operations desired.
• Project management experience; PMP certification desired.
• Experience with bringing remote customers aboard cloud-based software offerings a major plus.
• Strong customer focus and proactive problem-solving.
• Proven ability to analyze data issues and troubleshoot problems with customer data and Verity Solutions database schema.
• Advanced MS Excel skills; MS Office proficiency.

Responsibilities

• Lead multiple implementation projects from engagement through planning, execution, and launch.
• Develop relationships with customer project contacts to map success factors and pain points for implementation.
• Manage data assessments, wholesaler integration, and software configurations to support program success.
• Provide thorough training on software functions to enable a smooth live transition and handoff to account management.
• Serve as primary Verity program contact and coordinate with sales for smooth transitions to implementation.
• Communicate proactively with Pharmacy, TPA partners, and all Verity stakeholders critical to project milestones.
• Collaborate with Product Management, Product Development, Sales, Accounting and Account Management to optimize project outcomes.
• Document processes and maintain up-to-date internal and client-facing materials.

Education

BA/BS in business, healthcare, information systems, or related field

Tools

CRM software

MS Office suite

Job description

The Cigna Group is seeking a skilled Implementation Lead for SaaS projects, including 340B and Verity platforms. You will oversee end-to-end project delivery, configure data feeds, and coordinate with cross-functional teams to ensure successful onboarding for new and existing customers.

This role emphasizes training, stakeholder communication, and a proactive approach to problem-solving in a fast-paced healthcare tech environment.