Remote 1040 Tax Pro & Virtual Advisor

Intuit, Inc.; Maumelle (AR); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a remote, virtual role to assist TurboTax customers with tax preparation and guidance. You will use video-based interactions to explain tax concepts, prepare returns, and address product questions while maintaining high-quality customer experiences.

Applicants should have 2+ years of recent federal/state tax return experience, an active PTIN, and be available for at least 20 hours per week. U.S.

Qualifications

• 2+ years of federal and state tax returns experience for at least 30 clients per season.
• Active PTIN required.
• Willing to work a minimum of 20 hours per week.
• Must reside in the United States.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist TurboTax customers via video and audio tools.
• Provide tax advice and full-service return preparation and signature.
• Answer product questions and explain tax terms.
• Document customer interactions and meet KPIs.
• Complete required training and development.

Skills

Video/Audio tools

Customer service

Verbal communication

Written communication

Bilingual EN/ES

Tools

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional for a remote, virtual role to assist TurboTax customers with tax preparation and guidance. You will use video-based interactions to explain tax concepts, prepare returns, and address product questions while maintaining high-quality customer experiences.

Applicants should have 2+ years of recent federal/state tax return experience, an active PTIN, and be available for at least 20 hours per week. U.S.