Remittance Processing Specialist II - Operator-3rd Shift

Deluxe; Monterey Park (CA); On-site; USD 23,281 - 24,108; Full time

Benefits offered by this job

Healthcare

PTO

Retirement Plan

Employee Stock Purchase

Disability Insurance

Family Benefits

Tuition Reimbursement

Job summary

Deluxe is seeking a Processing Specialist II to perform complex sorting and decisioning of non-standard or rejected transactions. The role focuses on day-to-day reject decisioning and processing, including pulling rejects, sorting, and header batching with control documents.

The candidate will handle high-speed mail extraction and scanning, process varying complexity client sorting, and maintain accuracy per department standards; training support is also part of the role.

Qualifications

• Basic qualification: High School Diploma, GED, or equivalent work experience.
• Must be 18 years of age or older.
• Computer skills required.
• Able to read and make decisions.
• Able to work well independently and with others for all clients.
• Comfortable in a fast-paced environment.
• Deadline-oriented.
• Team player with good interpersonal skills.
• Adapt to change and learn new processes.
• Must meet productivity and accuracy minimums.
• Ability to lift up to 25 lbs.
• Able to stand for long periods.

Responsibilities

• Reject Operator - pull rejected transactions from all processing areas and perform basic sorting and decisioning.
• High Speed Mail Extraction & Scanning - extraction and scanning using specified equipment.
• Process medium to high complexity client sorting and transaction decisioning.
• Maintain performance output per department standards.
• Assist with training when needed.

Skills

Computer skills

Decision making

Teamwork

Adaptability

Deadline oriented

Interpersonal skills

Stamina

Productivity

Physical ability

Reading & decision making

Education

High School Diploma, GED, or equivalent

Job description

Why Join Us

Be part of an organization that is driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies- and we invest in you accordingly.

• We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
• We offer competitive benefits starting on day one, designed to support your life both in and out of work.
• 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Responsibilities

The Processing Specialist II position performs complex sorting and decisioning of non-standard or rejected transactions. The focus of the position is to perform the day to day functions of reject decisioning/processing.

• Reject Operator - Pull rejected transactions from all processing areas using reports and processing audit trails with general knowledge of operations. Perform basic level transaction sorting and decision-making. Header batched items with control documents and processing header.
• High Speed Mail Extraction & Scanning - Perform extraction and scanning on high speed and moderate to complex client handling using I-Tran, IMBL, OPEX 30, 40, 50/51, 150 Falcon equipment
• Processing medium to high complexity client sorting and transaction decisioning. Complexity is defined by client processing instructions.
• Process work accurately and maintain performance output in accordance with department standards
• Assist with training when needed

Basic Qualifications

• High School Diploma, GED, or equivalent work experience
• Must be 18 years of age or older
• Computer skills
• Able to read and make decisions
• Able to work well independently and with others on work for all clients
• Comfortable working in a fast-paced
• Deadline-oriented environment
• Team player with good interpersonal skills
• Ability to adapt to change and learn new processes
• Must meet the minimums for productivity and accuracy
• Ability to lift up to 25 lbs.
• Able to stand for long periods of time

Preferred Qualifications

• 1 year of experience

Compensation

The compensation range for this position is $16.90 - $17.50 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].