Remington Server Part time PM

The Hotel at Avalon; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Meal per shift

Free parking

Career development opportunities

Complimentary meal each shift

Job summary

Houston Grand Hotel - River Oaks is seeking a part-time server to provide guests with friendly, efficient service in a fast-paced restaurant environment.

You will greet guests, input orders into the POS, deliver meals and beverages, and help ensure guest satisfaction while adhering to health and safety standards. A professional appearance and team spirit are essential in this role at our Houston on-site location.

Qualifications

• Maintain a professional appearance and demeanor at all times.
• Team player willing to pitch in and assist coworkers.
• Basic knowledge of food and beverage service and etiquette.
• Ability to upsell desserts and specialty coffees.

Responsibilities

• Greet guests, explain specials and promotions.
• Record and repeat orders for accuracy.
• Enter orders into POS and assist kitchen as needed.
• Deliver orders to tables, refill beverages, and check guest satisfaction.
• Operate POS for pre-checks and closing checks.
• Abide by state and corporate requirements for serving alcoholic beverages.

Job description

## Remington Server Part time PMApply: On-Site: Houston Grand Hotel - River Oaks - Houston, TX: Part time: Posted Today: JR119211**About Us**For more than 40 years, our hotel has been a landmark in the Houston hospitality scene. Today, The Houston Grand – River Oaks is entering an exciting new chapter. Under the vision of new local ownership with deep Houston roots, the property is preparing for a full renovation, and a complete luxury rebrand that will restore the hotel as one of the premier destinations in the city. We are committed to elevating every aspect of the guest and associate experience. Our team is a tight knit, family like community with many long tenured associates who take pride in their craft and the exceptional service they deliver. We value passion, professionalism, and the desire to grow—because when our associates and their families thrive, our hotel thrives. Associates enjoy a complimentary meal each shift, free parking, and meaningful opportunities for career development within both the hotel and the broader HEI portfolio. Join us as we write the next chapter of a Houston legacy—your future could be part of something extraordinary.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.### **Essential Duties and Responsibilities*** Check station before, during and after shift for proper set-up and cleanliness.* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.* When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.* Replenish beverages as necessary and check with guests for overall satisfaction.* Market and serve upon request any dessert items or specialty coffees.* Operate the Point of Sale procedures to pre-check order and close out the check.* Present the check to guest promptly.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Maintain a professional appearance and manner at all times.* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.* Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.* Knowledge of the appropriate table settings, service ware and menu items.* Ability to remember, recite and promote the variety of menu items.* Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.* Ability to operate beverage and toast equipment with or without reasonable accommodation.* Ability to establish and maintain effective working relationships with associates, customers, and patrons.* Ability to operate a keyboard and learn Point of Sale procedures.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.