RemediationMitigation Technician Lead

PuroClean Property Restoration Services of Kapolei; Pearl City (HI); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Bonus opportunities

Medical insurance

Dental & vision insurance

Job summary

PuroClean Property Restoration Services of Kapolei is seeking a Remediation/Mitigation Technician Lead to supervise property restoration projects in Pearl City, Hawaii. The role involves assessing damage, training staff, and ensuring top-quality service to clients during emergencies. The ideal candidate should have at least 3 years of experience in property restoration and possess excellent leadership and organizational skills.

We offer a supportive work environment with weekly pay, medical benefits, and professional development opportunities.

Qualifications

• 3+ years of experience in property restoration or similar field.
• Experience with MICA, Xactimate, and Dash software preferred.
• Ability to get IICRC certified and continued education as required.

Responsibilities

• Supervise jobs to ensure quality service.
• Manage and train technicians and assistants.
• Assess property damage and prepare job estimates.
• Follow industry standards for property restoration.

Skills

Customer service skills

Leadership qualities

Honesty

Organizational skills

Reliability

Education

High School diploma/GED equivalent

Tools

MICA

Xactimate

Dash software

Job description

Benefits

• Free uniforms
• Paid time off
• Training & development
• Remediation/Mitigation Technician Lead

Remediation/Mitigation Technician Lead

What We Do: PuroClean, the paramedics of property damage, is a locally owned and operated franchise that responds to Oahu families and businesses in their time of need by mitigating property emergencies caused by water, fire, mold, or biohazard. Our mission is to provide an unmatched customer service experience for all of our clients so that they can have peace of mind during this stressful time. We are looking for heroes to add to our team that have an exceptional work ethic, can supervise others, and perform their work with professionalism and efficiency.

Why YOU Want to Work With Us

• Weekly pay $25-$30/hr – subject to experience and certifications
• Professional development
• Paid time off
• Bonus opportunities
• Free & convenient parking
• Medical insurance (with pharmaceutical coverage & gym membership program)
• Dental & vision insurance

Lead Technician Primary Responsibility

• Supervise jobs to ensure the highest quality of service and work to our customers and their properties.
• Works directly with the Production Manager to manage and train technicians and technician assistants.
• Assess property damage, provide proper write up of job scope, prepare and present estimates when necessary.
• Complete jobs on time and turn in paperwork in a timely manner.
• Follow industry standards for water mitigation, mold remediation, and fire and biohazard restoration.
• Transporting, setting up, and removing equipment all over the island to and from job sites
• Load and prepare vans
• Equipment and Warehouse maintenance/cleaning
• Engaging and speaking with customers
• Taking and uploading pictures and notes

Qualifications

• At least 3+ years’ experience in property restoration or similar field
• Experience with MICA, Xactimate, and Dash software preferred
• Ability to prioritize and multi-task
• Excellent customer service skills
• Ability to get IICRC certified and continued education as required
• Have a valid driver's license
• Ability to lift at least 50 pounds
• Must be able to pass a minimal background check and drug test
• Must be able to pass a medical evaluation and fit test
• Willing to work on-call, after-hours rotation

Skills Required to Succeed as a Lead Technician with PuroClean

• Honesty
• Solid leadership qualities
• Strong organizational skills
• Service oriented
• A desire to make a difference in the community
• Team player
• Takes initiative
• Is punctual to work and can arrive to jobs within a designated time frame
• Reliable – someone we can count on day or night no matter the emergency

Minimum Education Requirements

High School diploma/GED equivalent