Remediation/Mitigation Technician Lead

PuroClean Property Restoration Services of Kapolei; Pearl City (HI); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Bonus opportunities

Medical insurance

Dental & vision insurance

Job summary

A property restoration company in Pearl City seeks a Lead Technician to supervise jobs and ensure high-quality service. Ideal candidates have 3+ years' experience in property restoration, excellent leadership skills, and the ability to deliver exceptional customer service. This role offers competitive pay and benefits, including medical insurance and professional development opportunities.

Qualifications

• At least 3+ years’ experience in property restoration or similar field.
• Excellent customer service skills.
• Ability to get IICRC certified and continued education as required.

Responsibilities

• Supervise jobs to ensure the highest quality of service.
• Work directly with the Production Manager to manage and train technicians.
• Assess property damage and provide proper write up of job scope.

Skills

Honesty

Solid leadership qualities

Strong organizational skills

Service oriented

Team player

Ability to prioritize and multi-task

Education

High School diploma/GED equivalent

Tools

MICA

Xactimate

Dash software

Job description

Benefits

• Free uniforms
• Paid time off
• Training & development

Remediation/Mitigation Technician Lead

What We Do:

PuroClean, the paramedics of property damage, is a locally owned and operated franchise that responds to Oahu families and businesses in their time of need by mitigating property emergencies caused by water, fire, mold, or biohazard. Our mission is to provide an unmatched customer service experience for all of our clients so that they can have peace of mind during this stressful time. We are looking for heroes to add to our team that have an exceptional work ethic, can supervise others, and perform their work with professionalism and efficiency.

Why YOU Want to Work With Us:

• Weekly pay $25-$30/hr – subject to experience and certifications
• Professional development
• Paid time off
• Bonus opportunities
• Free & convenient parking
• Medical insurance (with pharmaceutical coverage & gym membership program)
• Dental & vision insurance

Lead Technician Primary Responsibility

• Supervise jobs to ensure the highest quality of service and work to our customers and their properties.
• Work directly with the Production Manager to manage and train technicians and technician assistants.
• Assess property damage, provide proper write up of job scope, prepare and present estimates when necessary.
• Complete jobs on time and turn in paperwork in a timely manner.
• Follow industry standards for water mitigation, mold remediation, and fire and biohazard restoration.

Other Duties Related to the Job

• Transporting, setting up, and removing equipment all over the island to and from job sites
• Load and prepare vans
• Equipment and Warehouse maintenance/cleaning
• Engaging and speaking with customers
• Taking and uploading pictures and notes

Qualifications

• At least 3+ years’ experience in property restoration or similar field
• Experience with MICA, Xactimate, and Dash software preferred
• Ability to prioritize and multi-task
• Excellent customer service skills
• Ability to get IICRC certified and continued education as required
• Have a valid driver's license
• Ability to lift at least 50 pounds
• Must be able to pass a minimal background check and drug test
• Must be able to pass a medical evaluation and fit test
• Willing to work on-call, after-hours rotation

Skills Required to Succeed as a Lead Technician with PuroClean

• Honesty
• Solid leadership qualities
• Strong organizational skills
• Service oriented
• A desire to make a difference in the community
• Team player
• Takes initiative
• Is punctual to work and can arrive to jobs within a designated time frame
• Reliable – someone we can count on day or night no matter the emergency

Minimum Education Requirements

High School diploma/GED equivalent