Remarketing - Physical Auction Supervisor (Remote - Auction near Sacramento, CA)

Ally Financial; United States; Remote; USD 65,000 - 115,000; Full time

Job summary

Ally Financial is seeking a Physical Auction Supervisor in Sacramento, CA, to lead and develop a high-performing team in vehicle remarketing. The role involves ensuring efficient auction procedures, managing relationships with dealerships, and providing exemplary customer service. Join Ally and contribute to a supportive environment focused on employee growth and work-life balance.

Benefits

20 days paid time off, plus holidays

401K retirement savings plan with matching

Flexible health and insurance options

Paid parental and caregiver leave

Employee Assistance Program

Qualifications

• 4+ years in customer service or financial services industry required.
• Prior leadership experience preferred.
• Strong decision-making and demonstrated leadership ability.

Responsibilities

• Assist in managing remarketing activities at auctions.
• Develop relationships with dealership contacts.
• Select, train, and develop remarketing analysts.

Skills

Leadership

Customer Service

Project Management

Analytical Ability

Education

Associate / Bachelor's degree in business related discipline

High school or equivalent diploma

Job description

General information Career area Vehicle Remarketing Work Location(s) CA Remote? Yes Ref # 20061 Posted Date 06-20-25 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule:Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity

This job function will be performed at the auction near Sacramento, CA. Candidate must reside in the Sacramento, CA or surrounding area as required to visit local physical auction site.

If you enjoy being a leader and leading the best teams in auto servicing, this may be the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Physical Auction Supervisor, you'll spend your day guiding your team, ensuring procedures are followed and serving as a liaison between the customer, dealerships, vendors and financial institutions. What is Remarketing? Here at Ally we prepare and manage the inventory of Ally's U.S. pre-owned retail and lease-return vehicles, which includes:? Vehicle Return Management? Transportation Logistics? Inspection - Title Coordination? Online and Physical Auction Sales? Visit www.ally.com to learn more. The purpose of this position is to provide quality and efficient customer service by performing administrative duties related to the remarketing of vehicle returns. This position works with other team members to ensure that the daily workload of the center is completed.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

#DFS

#LI-remote

The Work Itself

• Assist in managing the remarketing activities at each auction, remarketing and storage location.
• Create and nurture relationships with dealership and GM divisional contacts.
• Assist in developing methods to minimize the expenses related to the disposal of vehicles.
• Select, train and develop remarketing analysts.
• Select locations for remarketing activities and manage the relationship between those locations and Ally.

The Skills You Bring

• Associate / Bachelor's degree in business related discipline preferred.
• High school or equivalent diploma required.
• 4+ years in customer service or financial services industry is required.
• Prior leadership experience is preferred.
• Project management skills and ability to effectively prioritize tasks.
• Strong decision making and demonstrated leadership ability.
• High level of interpersonal skills to work effectively with others.
• Knowledge of used vehicle market and distribution systems.
• Strong analytical ability.
• Extensive experience with and understanding of Ally operations and overall branch operations.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away:Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future:plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being:flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family:adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration:other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations:depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [e-mail]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : $65000 - $115000 USD An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.