Relocation Coordinator

Evergreen Real Estate Services; Chicago (IL); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Evergreen Construction in Chicago, IL is seeking a Relocation Coordinator to manage resident relocation activities across project sites. You will coordinate move dates, assist with assessments, and collaborate with property management, construction teams, and vendors.

The role requires exceptional organizational skills, strong communication, and the ability to work independently in a hybrid, travel-heavy environment while ensuring compliance with relocation regulations.

Qualifications

• Experience in relocation services, property management, or social services preferred.
• Experience with diverse populations and community programs is desirable.
• Travel to project sites and hybrid/remote work setup may be required.

Responsibilities

• Manage resident relocation activities across multiple project sites.
• Coordinate move dates, inspections, and notices with residents and teams.
• Liaise with property management, construction partners, and vendors.
• Prepare relocation documentation and reports for stakeholders.
• Ensure compliance with federal, state, and local relocation regulations.

Skills

Interpersonal skills

Customer service

Written and verbal communication

Diversity and stakeholder management

Organizational and multitasking

Time management and deadlines

Problem solving and conflictResolution

Attention to detail and documentation

Education

High school diploma

Bachelor’s degree preferred

Job description

Job Details: Job Location: Evergreen Construction - Chicago, IL, Position Type: Full Time, Education Level: High School, Salary Range: $65000.00 - $85000.00Salary, Job Category: IL Leasing License NOT Required,

Position Title: Relocation Coordinator

Department: GCDC-Construction

Reports to: Relocation Manager

Location: Hybrid- Chicago, IL (75% Travel)

FLSA Status: Exempt

Salary Range: $65,000-85,000

“Bilingual (English/Spanish) required. This role works directly with Spanish-speaking residents to explain temporary relocation plans, coordinate move dates, translate notices, and serve as a point of contact while units are under construction.”

Job Summary

The Resident Relocation Coordinator is a key member of the relocation team responsible for managing and coordinating resident relocation activities across multiple project sites. This role works closely with residents, property management teams, construction partners, and third-party vendors to ensure smooth, compliant, andtimelyrelocation processes.

The coordinator provides directassistanceto residents throughout the relocation process, including assessments, move coordination, counseling, documentation, and follow-up support. The role requires strong organizational skills, excellent communication abilities, and the capacity to manage multiple relocation tasks simultaneously whilemaintainingcompliance with federal, state, and local relocation regulations.

Key Responsibilities

Resident Relocation Coordination

• Conduct resident assessments and surveys to understandrelocationneeds and preferences.
• Take inventory of tenant belongings and furniture, including documentinglarge items, infestation issues, clutter, or hoarding concerns.
• Provide relocation counseling andassistancein accordance withapplicable federal, state, and local regulations.
• Notify residents of relocation timelines and provide ongoing support throughout the moving process.
• Conduct follow-up check-ins with residents leading up to scheduled move dates.

Site and Vendor Coordination

• Assistwith site setup activities andidentifyvendors including movers, cleaners, and pest control companies.
• Schedule, coordinate, and supervise moving activities and related services.
• Conduct pre-inspections of relocation units to ensure they meet safety and habitability standards before occupancy.
• Coordinate with construction teams, property management, development teams, and contractors to ensure relocation timelines are met.

Resident Communication

• Facilitate resident and community meetingsregardingrelocationprocesses, rights, and benefits.
• Distribute relocation notices andmaintainproof of resident receipt asrequired.
• Act asliaisonbetween residents, property management, construction teams, and clients.
• Interface with residents’ families, social service providers, or other support resources when necessary.

Documentation and Reporting

• Maintainaccuraterelocationfiles, documentation, and database records.
• Track relocation progress andmaintaindata reporting systems.
• Prepare weekly and monthly relocation reports for management and project stakeholders.
• Develop agendas and record minutes forrelocationmeetings and distribute within48 hours.

Move Logistics & Support

• Provide packing materials, tips, demonstrations, and movingassistanceto residents.
• Assistwith utility disconnections, reconnections, and address changes when needed.
• Ensure residents vacate units per relocation schedules and that units are properly secured aftermove-out.
• Document andassistin resolving claims related to property damage or loss during relocation.

Education & Experience

• Bachelor’s degree preferred.
• Experience in relocation services, property management, social services, customer service, or a related field preferred.
• Experience working with diverse populations and community-based programs is highly desirable.

Other Requirements

• Travel to and from project sites is expected.
• Occasional airline travel may berequired.
• Occasional weekend work may be required depending on project needs.
• Ability to work independently in a remote/field-based environment.
• Willingness toparticipatein community meetings and resident engagement activities.
• valid driver's license

Skills

• Strong interpersonal and customer service skills.
• Excellent written and verbal communication abilities.
• Ability to work with diverse populations and multiple stakeholder groups.
• Strong organizational and multitasking skills.
• Ability to prioritize responsibilities and work under tight deadlines.
• Problem-solving and conflict resolution skills.
• High attention to detail and documentation accuracy.

Work Environment & Physical Demands

The physical demands described here are representative of thoserequiredto successfully perform the essential functions of this role:

• Frequent walking across multiple properties and job sites.
• Ability to climb stairs and navigate residential buildings without elevators.
• Lifting and carrying boxes or supplies up to 50 pounds.
• Standing or walking for extended periods.
• Working outdoors and in varying weather conditions when visiting sites.