Relief Supervisor

Arc Thrift Stores; Glenwood Springs (CO); On-site; USD 26,000 - 28,000; Full time

Job summary

Arc Thrift Stores in Glenwood Springs, CO is seeking a Relief Supervisor to manage daily store operations during shifts. You will ensure staffing, train new employees, and maintain merchandising, cleanliness, and cash handling standards.

The role emphasizes strong teamwork, exceptional customer service, and safety compliance in a fast-paced retail environment. This full-time position offers growth within the store network.

Qualifications

• Experience working with a diverse workforce.
• Ability to work with individuals with developmental disabilities.
• Strong written and verbal communication skills.
• Good listener and attentive to feedback.
• Energy to thrive in a fast-paced environment.

Responsibilities

• Manages store operations during shifts to maximize sales.
• Ensures adequate staffing and trains new employees.
• Keeps store properly merchandised and clean.
• Lines up cash handling and banking procedures.
• Delivers customer service and coaching to staff.
• Reports to store manager and directs employees during shifts.

Skills

Staffing

Training

Customer service

Safety compliance

Communication

Team leadership

Job description

Job Location: Glenwood Springs - Glenwood Springs, CO 81601
Position Type: Full Time
Salary Range: $19.00 - $20.00 Hourly
Job Shift: Any
Job Title: Relief Supervisor

Sep-24

Summary

Manages the operation of the stores to achieve maximum sales performance during shifts as scheduled.

Essential Duties and Responsibilities

• Achieves maximum sales performance by ensuring,
• That the store is adequately staffed.
• New employees are trained.
• Store is properly merchandised and is clean.
• Cash registers have adequate change reserves.
• Assists the cashier when needed.
• Implements all aspects of the customer service program.
• Provides training by answering questions, giving directions, and offering feedback about task performance to employees and community service workers.
• Assists in limiting store injuries by providing safety guidelines to employees, coaching employees about safety issues, identifying and promptly reporting safety concerns to the store manager.
• Daily reports on performance of the assigned crew and furniture department; suggests disciplinary actions and terminations to the store manager.
• Maintains daily employee attendance records in assigned departments and makes employees aware of issues.
• Implements Operations Manual guidelines for banking and cash handling to ensure accuracy and accountability.
• Ensures all shopping carts are in the store at closing.
• Follows closing procedures in the Operations Manual to ensure the store is secured at the close of each business day.
• Prepares the production room for the next shift by ensuring that dropped off donations are inside store.
• Reports to the store manager or supervisor.
• Gives direction to store employees during assigned shifts.

Knowledge, Skill and Ability

• Knowledge of styles and trends.
• Ability to identify merchandise quality and price it accordingly.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write employee warnings, which provide clear feedback to employees.
• Ability to effectively present information in one on one and small group situations to customers and employees.
• Ability to delegate and follow up to achieve established results.
• Ability to work as a productive member of a team.

Education and/or Experience Required

• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Strong written and verbal communication skills.
• Good listener.

Physical Demands

• Works inside in a production and retail environment.
• Exposure to temperature fluctuations.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the store.
• Use upper body strength to frequently lift and/or move up to 30 pounds.
• While performing the duties of this job, the employee may occasionally be exposed to dust from donations.
• While performing the duties of this job, the employee is constantly standing, bending and stooping and occasionally walking.
• While performing the duties of this job, the employee must be able to lift the arms shoulder height or above.
• While performing the duties of this job the employee must be able to push or pull clothing racks weighing up to 15 pounds.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.