Relief Residential Counselor-$21 per hour!

Northeast Center For Youth and Families Inc; Springfield (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical and Dental Insurance

401k Retirement Plan

Tuition Reimbursement

Job summary

A youth and family services organization in Springfield, MA is seeking enthusiastic Relief Residential Counselors to support at-risk youth in therapeutic group homes. The role involves implementing treatment plans and facilitating daily living activities while adhering to a trauma-informed care model. Applicants should have a High School Diploma, knowledge of trauma-informed practices, and strong communication skills. The organization offers competitive pay at $21 per hour, along with comprehensive benefits including medical, dental, and retirement plans.

Qualifications

• High School Diploma or equivalent with experience in the field.
• Demonstrate a working knowledge of the principles of trauma-informed care.
• Must be at least 21 years old.

Responsibilities

• Guide residents in therapeutic group homes.
• Implement treatment plans and model activities of daily living.
• Support the treatment philosophy of the program.

Skills

Knowledge of trauma-informed care

Strong interpersonal skills

Effective communication

Ability to assess situations

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Relief Residential Counselor-$21 per hour!

Posted: January 30, 2026 | Location: Springfield, MA
Division: Residential Services | Deadline: Open

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

NCYF opened its doors in 1972 and became incorporated in 1976. We’re an experienced agency with multiple locations which provide foster care services, in home therapy, outpatient therapy, treatment residences, and therapeutic day programs. For nearly 50 years, we have been committed to providing innovative and high quality care to our consumers. Our mission is to empower individuals, children, adults and families to live healthy and successful lives. Our values include respect, integrity, compassion and hope. We encompass these values in everything we do.

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

Relief Residential Counselor

Northeast Center for Youth & Families (NCYF) is seeking enthusiastic, dedicated Relief Residential Counselors to join our Residential Services team!

Residential Counselors work closely with our residents in therapeutic group homes to guide them to success while maintaining appropriate professional boundaries.

If you are seeking meaningful and challenging work that will provide you with experience to help you achieve a degree in social work or another field of human services, we can provide that for you. You will work directly with youth to implement treatment plans, lead/model activities of daily living through effective use of structure and routine and support the treatment philosophy of the program, centered around the trauma‑informed care model. A successful Residential Counselor with NCYF will have the ability to assess and evaluate situations, have a high level of initiative, and have knowledge of acceptable behavior as it relates to at‑risk youth. They would also possess strong interpersonal and communication skills and can communicate efficiently with parents, schools, DCF, DMH, and other community supports. New employees will gradually assimilate into the NCYF culture and we will work with you to help you develop your competencies so that you can fully enjoy our collaborative efforts.

Requirements:

• High School Diploma or equivalent with experience in the field
• Associate’s or Bachelor’s degree preferred.
• Demonstrate a working knowledge of the principles of trauma informed care.
• Adult & Child CPR/First Aid/AED certification preferred (we will train staff)
• Approved CORI & DCF background checks (preformed by the EEC)
• Approved driving background check
• Valid driver's license
• Reliable transportation required.
• Must be at least 21 years old.

AA/EOE: we believe diversity strengthens our organization!

NCYF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NCYF complies with applicable state and local laws governing non‑discrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

"Family stabilization has been key in my daughter's recovery, mainstreaming in school and summer employment. NCYF dramatically changed our lives for the better." - Parent