Relief Production Supervisor

UNC Dairy; Town of West Seneca (NY); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Upstate Niagara Cooperative, a major dairy cooperative, seeks a Production Shift Relief Supervisor to oversee production, maintenance and quality control. You will lead a team, ensure safety, and drive efficiency across shifts, including weekends and holidays.

The role requires strong leadership, communication, and problem-solving skills, with a focus on meeting production goals and maintaining high quality. This on-site position supports dairy processing operations at key facilities.

Qualifications

• High school diploma required.
• Strong leadership and motivational abilities.
• Analytical thinking and problem solving.
• Clear verbal and written communication skills.
• Efficient time management and team coordination.
• Proficiency in MS Windows, Word and Excel.
• Ability to work with others and be a team member.

Responsibilities

• Directs activities of Production, Maintenance and Quality Control departments to meet goals.
• Lead and guide employees, fostering a productive and safe work environment.
• Coordinate daily production activities to meet business objectives.
• Communicate non-conformances to managers for corrective action.
• Assign responsibilities and ensure proper equipment repair and operation.
• Monitor morale and resolve departmental issues.
• Maintain employee records (time, absences, safety).
• Ensure SOPs are current and followed.
• Oversee safety program and incident investigations.
• Train current and future staff as needed.
• Coordinate with Purchasing on inventory and variance control.
• Lead continuous improvement to reduce losses and costs.

Skills

Leadership

Motivation

Analytical thinking

Clear communication

MS Office

Team player

Education

High school diploma

Bachelor's degree in Food Science or Business

Tools

MS Windows

Word

Excel

Job description

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

We currently have an opening for a Production Shift Relief Supervisor. Working within the limits of authority and within company policies and procedures, directs the activities of the department in areas of Production, Maintenance and Quality Control. The Production Supervisor is to produce products efficiently and safely within established policy and processes. Must be available to work various shifts with possible coverage on weekends & Holidays.

The statements included in this Position Description reflect, in general, the duties and responsibilities of this position and are not to be interpreted as being all-inclusive.

Essential Duties and Responsibilities:

• Achievement of established department goals of production volume, quality, safety, and cost reduction
• Provides leadership and guidance to employees for the purpose of development and establishing a good working atmosphere.
• Coordinate daily production activities in order to meet business objectives.
• Communicate non compliances in a timely fashion to appropriate Managers for corrective action.
• Assigns job responsibilities to employees, according to policies to meet planned production schedules insuring that the proper equipment repair and operating techniques are followed.
• Monitors changes in employee morale and works to resolve problems within his/her department.
• Maintains employee records such as time sheets, absences, tardy records, overtime, and safety as required for the department.
• Ensure standard operating procedures for job functions are accurate and up to date.
• Responsible for assigned safety program.
• Conduct accident investigation as needed.
• Responsible for production employee job performance, including safety, orientation, training and discipline. Assure compliance with employee relation's policies and programs.
• Monitor and enforce all policies and formulations.
• Instruct and train present and future employees as needed.
• Coordinates with purchasing in monitoring inventory control and variance control of all packaging and processing supplies.
• Lead continuous improvement activities to improve safety losses, performance results, processes and costs.

Required Qualifications:

• High school diploma
• Demonstrated ability to lead and motivate people
• Demonstrated ability to evaluate the performance of direct reports Ability to think analytically
• Ability to communicate clearly verbally and in writing
• Ability to manage time effectively
• Must show enthusiasm, initiative, pride in work and a commitment to the organization and its mission
• Good computer skills, demonstrating proficiency in MS Windows, Word and Excel
• Good human relations skills, ability to work well with others and be a team member

Preferred Qualifications:

• Bachelor's degree in Food Science or Business discipline.
• Prior experience in Dairy/Food manufacturing.

Pay: $70k-$80k/yr.*

* The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based based on factors including, but not limited to, experience, skills, training, knowledge, education and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic.

Qualifications

Skills

Behaviors

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.