Relief (PRN) Shelter Assistant

Children's Home Society of South Dakota Inc.; Sioux Falls (SD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee Referral Bonus up to $1,000

Job summary

Children’s Home Society of South Dakota Inc. is hiring a Shelter Assistant to provide crisis and non-crisis support in a shelter setting. You will respond to crisis needs, assist with child care, transport, and case management duties while upholding trauma-informed care principles.

The role requires strong communication, teamwork, and the ability to handle sensitive information. Competitive wage with a shift differential is offered, plus referral bonuses.

Qualifications

• High school education required.

Responsibilities

• Crisis intervention, including crisis calls and shelter intakes.
• Care of children, including hygiene, supervision, and transport as needed.
• Complete necessary forms and documentation.
• Attend required training and maintain certifications.
• Ensure safety and infection control policies are followed.
• Coordinate shelter programs and keep the area orderly.

Skills

Team player

Effective communicator

Discretion

Organized

Respect for diversity

Education

High school diploma

Tools

Office software

Job description

Description

Work For Good!

Wage:

$20.00/hr + up to a $2/hr shift differential

Schedule:

Typical Hours range from 7am-10pm Sunday-Saturday. Employees in this position do not have a set schedule, but will work vacant shifts, filling in for full-time and part-time staff. You would have the option of picking up hours during days, evenings, weekends and/or overnights.

Position Overview:

Children’s Home Society of South Dakota is seeking a Shelter Assistant to provide crisis and non-crisis intervention services for individuals in shelter. As a leader in compassionate, trauma-informed care, Children’s Home Society is committed to fostering equity and inclusion in all aspects of our work.

By joining our team, you will make a difference every day—creating positive change for individuals, families, and communities. Each smile, hug, and heart you touch will reflect the meaningful impact of your work.

What You’ll Do:

• Crisis Intervention: Respond to crisis telephone calls, in-person crisis counseling sessions, and shelter intakes and departures. Respond to the needs of shelter clients. Assist in making CPS reports. Complete client follow-up call backs. Transport clients as necessary. Assist with case management duties as assigned.
• Care of Children: Maintain vigilant child supervision. Assist children with hygiene, diet, dressing and bathing. Assist with supervised visitations. Assist with routine appointments for children and transport as necessary. Complete child departure requirements.
• Data Management: Complete necessary forms and documentation.
• Professional Development: Complete required annual training. Maintain required certifications and proficiencies. Attend assigned meetings.
• Safety, Policies and Procedures: Ensure safety standards and infection control policies are followed.
• Shelter Activities: May coordinate and facilitate shelter and non-shelter programs as assigned. Assist in keeping the shelter clean and orderly.

What We’ll Love About You:

• You are a team player that promotes a positive work environment.
• You are capable of handling highly sensitive, confidential information.
• You are able to effectively communicate.
• You align with our mission, vision, and values.
• You are organized and are able to pay strong attention to detail.
• You are able to have professional and kind client and public interactions.
• You are able to show awareness for respect for the diverse cultural backgrounds of our employee and clients.

Benefits:

• Employee Referral Bonus: Current employees who refer an employee to work at CHS can earn up to $1,000

Must successfully complete all required background/pre-employment checks. EOE/AA.

Requirements

• Education: High school education required
• Licensure: Valid driver’s license preferred.
• References that can depict level of interest in working with individuals in crisis.
• Knowledge of and ability to use personal computers and software utilized by the office.

Physical Demands and Work Environment:

Environment focused on care of individuals in crisis situations. The employee is regularly required to bend and sit on the floor. Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee must be able to physically restrain a child in ways taught by the Agency while being able to verbally communicate to the child and other staff.

Join us at Children's Home Society and truly "Work for Good" every day, helping to change the world one child, one family, and one smile at a time.