Relief Pharmacy Assistant - Patient Care & Pharmacy Ops

Jobtome; College Place (WA); On-site; USD 27,000 - 40,000; Full time

Job summary

Family Medical Center in Walla Walla, WA is seeking a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. The role includes clerical tasks, customer service, data entry, and assisting pharmacists to ensure timely, safe dispensing.

Responsibilities include handling calls, processing prescriptions, inventory management, and helping with third-party billing per state regulations.

Qualifications

• High School Diploma or GED required.
• One year of pharmacy assistant, office, administrative, patient care or customer service experience.
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License).
• Bilingual English/Spanish preferred at a high level.

Responsibilities

• Answers the phone and handles inquiries, transferring calls to the appropriate staff.
• Enters patient data and billing information in the system (patient name, insurance, allergies, doctor and diagnosis).
• Delivers prescriptions to patients, verifies correct medication, and collects payment and signature.
• Coordinates prescription counseling with the Pharmacist as needed.
• Maintains stock levels and enters restock orders based on defined minimum inventory.
• Verifies invoices and purchase orders, labels items, and places them on shelves.
• Monitors drug expiration dates and handles returns or discard of dispensed prescriptions per state regulations.
• Processes prescription refills verifying availability per state regulations.
• Completes third-party billing forms and coordinates prior authorization with Providers as allowed.

Skills

Verbal communication

Customer service

Medical terminology

Pharmacy software knowledge

Data entry

Education

High School Diploma or GED

Tools

MS Office

Pharmacy software

Job description

Family Medical Center in Walla Walla, WA is seeking a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. The role includes clerical tasks, customer service, data entry, and assisting pharmacists to ensure timely, safe dispensing.

Responsibilities include handling calls, processing prescriptions, inventory management, and helping with third-party billing per state regulations.