Relief Night Auditor - Avista Resort North Myrtle Beach, SC

Kaizen Lab Inc.; Myrtle Beach (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Relief Night Auditor to join their dynamic team. This role involves handling front desk operations, ensuring guest satisfaction, and managing reservations during overnight shifts. The ideal candidate will possess excellent customer service skills and the ability to work independently. Join a company that values its employees and fosters a safe and secure working environment, where your contributions will help create memorable experiences for guests. If you are looking for a part-time position with flexible hours and a commitment to service excellence, this opportunity is perfect for you.

Benefits

Weekly Pay

Medical Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

Paid Vacation

Bereavement Leave

401k/401k Matching

Qualifications

• Ability to perform computer-based tasks and work independently.
• Previous experience in hospitality is preferred but not required.

Responsibilities

• Welcome guests, handle check-ins/outs, and manage reservations.
• Address guest concerns and communicate with morning staff.

Skills

Customer Service

Communication Skills

Problem-Solving

Computer Skills

Education

High School Diploma

Job description

Relief Night Auditor - Avista Resort

Job description - The night auditor will complete normal front desk duties such as answering phones, making/canceling reservations, checking guests in/out, taking payments, and helping resolve any guest concerns. The front desk personnel is often the first point of contact for our guests; a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

• Shift needed: 11 a.m. to 7 p.m.
• Part time

Job Responsibilities -

• Welcome and acknowledge all guests according to company standards; anticipate and address service needs
• Register, take payments, and assign keys to guests
• Inform guests of the amenities and services available to them
• Inform customers of availability and rates
• Handle any guest issues or complaints, using appropriate service recovery methods
• Work with the corresponding departments to resolve any property or guest issues
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Communicate with the morning staff to inform them of any tasks to be completed or updates

Requirements -

• Available to work a flexible schedule including weekends and holidays
• Previous experience is preferred but not required
• Able to work for complete overnight shifts independently
• Ability to perform computer-based tasks
• Ability to work independently

Qualifying team members may enjoy the following benefits -

• Weekly Pay
• Medical insurance
• Vision, Dental, Disability, Life, and Accident insurance
• Paid Vacation
• Bereavement leave
• 401k/401k Matching

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.