Relief Manager

Big 5 Corp; West Valley City (UT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who is passionate about sports and outdoor activities. This role is ideal for energetic individuals eager to develop their management skills within a supportive environment. You will be responsible for customer service, merchandising, and training new associates while ensuring compliance with company policies. A well-structured training program will guide you through your career progression. If you thrive in a dynamic retail setting and are ready to take on leadership responsibilities, this is the perfect opportunity for you.

Qualifications

• Candidates should have strong customer service backgrounds.
• Must be enthusiastic and sports-minded individuals.

Responsibilities

• Perform customer sales and service while ensuring compliance with policies.
• Train newly hired associates and direct sales staff.

Skills

Customer Service

Organizational Skills

Communication Skills

Sales Skills

Math Skills

Education

High School Diploma or GED

Job description

Description

With over 420 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team and an Assistant Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth and our managers provide leadership and direction to the entire store team. Our Assistant Manager gains knowledge and experience, required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Responsibilities

1. Performing customer sales and service
2. Merchandising and compliance of all company policies
3. Answering customer inquiries from telephone calls
4. Setting promotional signage
5. Enforcement of all company policies
6. Learning and providing product descriptions
7. Proposing add-on sales
8. Checking and retrieving merchandise from storage areas
9. Organizing, restocking, and cleaning merchandise on the sales floor
10. Store opening and closing procedures
11. Training newly hired associates
12. Directing sales and cashier associates throughout the store
13. Inventory control and enforcement of loss prevention policies

Requirements

1. Must be 21 years of age or older.
2. Must possess High School diploma, GED, High School Equivalency, certificated equivalent and/or relevant experience.
3. Must possess basic organizational and/or applicable math skills.
4. Upon accepting an offered position, candidate will be subject to E-Verify.
5. Light to moderate lifting may be required, with or without reasonable accommodation.
6. Must possess effective and demonstrable interactive and communicative skills.
7. Flexible Scheduling.