Relief Manager

Big 5 Corp; Tustin (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Manager to join their team. This role offers a fantastic opportunity for sports and outdoor enthusiasts to develop their management skills in a dynamic retail environment. With a focus on customer service, the Assistant Manager will be responsible for sales, training new associates, and ensuring compliance with company policies. A well-defined training program will support your career growth as you gain valuable experience and knowledge. If you have a passion for sports and a commitment to excellence, this position could be the perfect fit for you.

Qualifications

• Must be 21 years or older with a High School diploma or relevant experience.
• Effective communication and interpersonal skills are essential.

Responsibilities

• Perform customer sales and service while managing store operations.
• Train new associates and ensure compliance with company policies.
• Oversee inventory control and loss prevention measures.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Sales Techniques

Education

High School Diploma or Equivalent

Job description

With over 420 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is a perfect career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. The Assistant Manager gains knowledge and experience required for promotion to higher management positions under the guidance of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your career in our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and/or relevant educational backgrounds suited for the industry.

Responsibilities:

1. Performing customer sales and service
2. Merchandising and ensuring compliance with all company policies
3. Answering customer inquiries via telephone
4. Setting promotional signage
5. Enforcing all company policies
6. Learning and providing product descriptions
7. Proposing add-on sales
8. Checking and retrieving merchandise from storage areas
9. Organizing, restocking, and cleaning merchandise on the sales floor
10. Managing store opening and closing procedures
11. Training newly hired associates
12. Directing sales and cashier associates throughout the store
13. Inventory control and enforcement of loss prevention policies

Requirements:

• Must be 21 years of age or older
• Must possess a High School diploma, GED, High School Equivalency, certificated equivalent, or relevant experience
• Must possess basic organizational and applicable math skills
• Upon accepting an offer, candidate will be subject to E-Verify
• Light to moderate lifting may be required, with or without reasonable accommodation
• Must possess effective communication and interpersonal skills
• Flexible scheduling availability

California Pay Scale: $18.30 - $21.05/hour depending on store location

*For Federal Protection and specific City Ordinance Information, see links below.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.