Relief Manager

Big 5 Corp; Longview (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Manager to join their team. This role offers a fantastic opportunity for sports and outdoor enthusiasts to grow their careers through a structured training program. You will be responsible for managing store operations, providing excellent customer service, and training new associates. With a focus on leadership and direction, this position prepares you for future management roles. Join a vibrant team that values your passion for sports and dedication to customer satisfaction, while enjoying a range of benefits and a supportive work environment.

Benefits

Company-sponsored education assistance

Dental, medical, and vision insurance

Disability insurance

Employee purchase discount

Employee referral program

Life insurance

Paid personal, sick, and vacation time

Pet insurance

Savings and profit-sharing plans (401k/Roth IRA)

Discounts to top attractions and events

Qualifications

• Must be 21 years or older with a High School diploma or relevant experience.
• Basic organizational and math skills are required.

Responsibilities

• Open and close the store while managing staff and customer service.
• Train newly hired associates and enforce company policies.
• Control inventory and handle customer inquiries.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma or GED

Job description

Job Description

With over 400 stores throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, we have focused on hiring talented individuals, and the Assistant Manager position offers a great career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for growth, with managers providing leadership and direction. As an Assistant Manager, you'll gain knowledge and experience, preparing for promotion to higher management roles through a structured training program. Ideal candidates are enthusiastic, energetic, sports-minded individuals with strong customer service backgrounds or relevant educational experience.

Responsibilities

• Open and close the store
• Staff the store with service-oriented associates
• Perform customer sales and service
• Direct sales and cashier associates
• Train newly hired associates
• Manage merchandising and ensure policy compliance
• Handle customer inquiries via phone
• Set promotional signage and perform other duties as assigned
• Enforce company policies
• Learn and provide product descriptions
• Propose add-on sales
• Check and retrieve merchandise from storage
• Organize, restock, and clean the sales floor
• Control inventory and enforce loss prevention policies

Requirements

• Must be 21 years or older
• High School diploma, GED, or relevant experience
• Basic organizational and math skills
• Subject to E-Verify upon accepting the position
• Light to moderate lifting, with or without accommodation
• Effective communication and interpersonal skills

Benefits

• Company-sponsored education assistance
• Dental, medical, and vision insurance
• Disability insurance
• Employee purchase discount
• Employee referral program
• Kinecta Credit Union membership
• Life insurance
• Paid personal, sick, and vacation time
• Pet insurance
• Savings and profit-sharing plans (401k/Roth IRA)
• Discounts to top attractions and events

Pay Scale

$18.73 - $19.21/hour depending on store location

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.