Relief Manager

Big 5 Corp; Hanford (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for an enthusiastic Assistant Manager to join their team. This role offers a fantastic opportunity for sports and outdoor enthusiasts to develop their careers in a dynamic retail environment. You'll gain valuable experience in customer service, merchandising, and team leadership while being supported by a well-defined training program. If you have a passion for sports and a solid customer service background, this position could be your stepping stone to higher management roles. Join a team that values talent and growth, and be part of a company that has been serving the community for over 60 years!

Qualifications

• Must be 21 years or older with a High School diploma or relevant experience.
• Effective communication and interpersonal skills are essential.

Responsibilities

• Perform customer sales and service while managing store operations.
• Train new associates and direct sales staff throughout the store.

Skills

Customer Service

Organizational Skills

Communication Skills

Education

High School Diploma or GED

Job description

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Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is a great career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. As an Assistant Manager, you'll gain knowledge and experience necessary for promotion to higher management positions under the guidance of experienced personnel. A well-defined training program will support your development within our management structure. We seek enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and/or relevant educational paths suited for the industry.

Responsibilities

• Performing customer sales and service
• Merchandising and ensuring compliance with all company policies
• Answering customer inquiries via telephone
• Setting up promotional signage
• Enforcing all company policies
• Learning and providing product descriptions
• Proposing add-on sales
• Checking and retrieving merchandise from storage areas
• Organizing, restocking, and cleaning merchandise on the sales floor
• Managing store opening and closing procedures
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Controlling inventory and enforcing loss prevention policies

Requirements

• Must be 21 years of age or older
• Must possess a High School diploma, GED, or equivalent, or relevant experience
• Basic organizational and math skills required
• Subject to E-Verify upon accepting an offer
• Light to moderate lifting may be required, with or without reasonable accommodation
• Effective communication and interpersonal skills
• Flexible scheduling availability

California Pay Scale: $18.30 - $21.05/hour depending on store location

For federal protection and city ordinance information, see links below.

Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For details, review the "Know Your Rights" notice from the Department of Labor.